济宁招聘

公司介绍：
上海讯杰科技有限公司（简称讯杰科技）是国内知名的IT基础设施运维服务供应商，是为政府、国内企业及外商驻华机构等用户提供完整的服务及应用解决方案，面向国际市场输出软件与服务的高新科技企业。
讯杰科技是IBM、上海市教委等著名机构的指定服务下包供应商。自1999年诞生伊始，即秉承“迅速、杰出”的宗旨，以市场和用户需求为导向，以业务为龙头，以专业服务理念为核心，以技术、管理为基础，以自主行业产品开发为立足点，积极提升服务能动性，在激烈的市场竞争中不断调整自己，寻求自身更新的发展，在发展中为客户、为股东、为员工、为社会创造更多的价值。
讯杰科技目前注册资本为500万人民币，年销售额在千万以上，并且保持着持续每年40%的增长。目前拥有服务工程师100余人，其中大学以上学历的员工占80%以上，服务覆盖点遍布全国16个大中城市。


公司地址：
上海市南京西路

职位描述：
该岗位是常驻外企岗位。
急招，对该岗位有兴趣，有语言能力，技术不足可先培训后上岗。
韩英双语急需。

Key Responsibilities:
Provide 1st Line Helpdesk support to end users primarily in a Windows environment.
Work to SLA' s and prioritise workload to meet contractual needs.
Update incident management system with all incidents and calls logged.
Provide Executive and VIP support for Apple products on an ad-hoc basis.
Remote management and deployment of client software packages.
Manage multiple work streams in parallel in an effective and proactive manner.
Work to specfied standards and required levels of deportment,conduct and sound ethical workplace practices.



岗位要求：
Behavioural skills required:
Excellent telephone and customer service and interpersonal skills.
Independent and pro-active thinking.
Relationship builder both within the team and across the whole office.
Personal resilience and able to complete projects in some tight timescales.
Good time management and prioritisation practices.

Technical skills required:
Good understanding of Windows XP/7 as well as building,configuring and troubleshooting PC hardware components.
Knowledge of Adobe and MS office software.
Setting up passwords and user accounts.
Excellent written and verbal communication skills in Japanese or Korean and English.

Experience & Qualifications:
1+year in a Technical Support role,preferably face to face and telephone within a corporate IT support team.
1+year with Windows and Microsoft Technologies(preferably MCP certified).
Worked with SLA's and incident management systems with ITIL methodology(preferred)

骏蕤人才服务有限公司致力于为广大中小企业提供高效的招聘服务。