济宁招聘

Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.？

The ABB's Process Industries team engineers and delivers automation solutions from device to monitoring and control, ensuring our customers get the most out of their investment. Our digitalization solutions help improve plant and enterprise productivity, while reducing maintenance and energy costs. Deep domain knowledge enables us to truly understand and address the challenges and opportunities of Industrial Automation.

In accordance with company’s policy and ABB business line requirement, Key account Service site manager plays a pivotal role in providing rapid response and support to Customer in resolving their issues and improving process efficiency by coordinating between End Customer/Customer representatives and project team/vendors while profitably achieving qualitative and quantitative targets for the service products and solutions. He shall analyze the service potential with full focus on install base penetration and ensuring Customer relationship management acting as a communication channel on behalf of ABB.

As a Key account Service Site Manager, he is responsible for P&L related to project services and help optimize the utilization of service resources. He will also coordinate with Sales and Project operations closely to resolve technical and execution related issues for installed base as well as ongoing Installation & Commissioning support services. In this role he also plays a key role in developing new opportunities for extending services for the Business line, introducing new tools and service products to Customer from time to time.

- Establishing long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products and ensuring customer satisfaction issues are registered and responded by team.
- Creating, planning and implementing service sales strategy by increasing the installed base (IB) penetration and effectively utilizing available resources and tools, promoting value add service product offerings supporting Life Cycle Management (LCM), achieving service sales volume by ensuring the team sells entire service portfolio, participating in negotiations of major contracts to secure service sales volume.
- Generating and identifying service sales leads by analyzing the IB potential and targeting those new IB opportunities from emerging trends with the service solutions available, determining account and acquisition plans to support growth and working together with project manager and engineering teams to follow up ABB equipment status and keep good communication with customers.
- Establishing long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensuring customer satisfaction issues are registered and responded by team.
- Supporting the team by participating in sales activities when needed, taking feedback on sales development and distribution of resources for service sales activities, collaborating with Business Units and accounts teams to position different service offerings, evaluating and sharing relevant information on installed base data, sales leads, customers and competitors’ solutions and marketing trends with the team.
- Monitoring financial status and reporting any changes regarding risk to relevant internal partner teams. Identifying and managing potential risks relating to contract agreements across customers/channels and driving sales efficiency by ensuring adequate selling skills for team members and that the area of responsibility is properly organized and staffed. Coaching the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrating one ABB approach and guiding direct and indirect subordinates.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

- Must have bachelor’s degree in engineering on mechanical or equivalent background.
- Minimum 6 years of experience in handling overseas project in leading role, preferably mining projects/Electrification projects of large and medium size, with Mining and hoist system equipment experience is a plus and 12 to 15 years of experience in International projects with direct interaction with Customer.
- Fluency in English language (written and spoken).
- Adapt to overseas traveling and field service work environment. Especially 'on-call' work may be required if necessary.
- Skills like managing time well, working well in a team environment, logical problem solver, communication effectively and high sense of responsibility, strong hands-on problem-solving ability required.
- Should be able to work under pressure, must have integrity, respect, teamwork & collaboration, customer/service oriented, strong service and market business sense and ability to influence others.

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

Benefits
- Life insurance
- Disability insurance
- Sick pay
- Medical insurance
- Meal allowance

ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，致力于推动行业数字化转型升级。基于超过130年的创新历史，ABB以客户为中心，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，44家本地企业，近2万名员工遍布于130余个城市，线上和线下渠道覆盖全国约700个城市。