IS Hosting Tower Service SME(73674604)
ABB(中国)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2020-03-17
- 工作地点:北京
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:技术管理 网络工程师(IT工程师)
职位描述
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.?
Responsible for ensuring, monitoring and improving the vulnerability of IS Hosting Services as technical owner and related IS infrastructure components in order to meet vulnerability service level commitments.
- Is accountable and play supporting technical role for all the areas associated with vulnerability of Hosting Services and dedicated IS Hosting Tower technical representative to provide advisory and support for Vulnerability Management Process.
- Reviewing SLAs and service metrics to monitor quality of Hosting Services and initiates improvement actions to reach service level targets.
- Ensuring delivery processes for Hosting Services are optimized to improve customer satisfaction and responsible for handling escalations and customer complaints related to Hosting Service Vulnerability.
- Ensuring Hosting Services are compliant with IS policies, compliance, architecture standards and any other applicable ABB Group Directives and ABB Group Guidelines and maintaining constant dialogue with ABB Service Delivery and Assurance and Service Design and Introduction teams to ensure Hosting Services are fit for customer needs
- Supporting Service Manager to manage assigned budget, if any and effectively delivering activities within agreed schedules and costs.
- On request, participates in the definition of costs and schedules and in concert with IS Business Relationship ensures satisfaction with IS services understanding their strategic/tactical needs, making sure actions are taken to close any gaps, and influencing stakeholder perceptions of the relevant IS services; all within the scope of responsibility as technical consultancy.
- Working with suppliers to ensure delivery, SLA and quality of Hosting Services is continuously improved and maintaining constant dialogue with other service managers and GSI functions to ensure alignment and integration with global GSI strategy, supporting major incident and critical situation resolution.
- Must be consulted and provides input for any incident, change or project which has, or might have, a major impact on vulnerability of Hosting Services or associated solutions.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Must have bachelor’s degree or above relevant to computer science.
- Above 2 year of IS experience within the relevant IS domain.
- Strong IS developing and operations skills and a deep understanding of the overall context of business processes and IS technologies.
- Experience to translate business requirements into technical IS capabilities and solutions.
- Experience in project planning and execution as well as economic aspects of system management and life cycle.
- Knowledge of ITIL processes, superior knowledge of IS technology.
- Must be fluent spoken and written English.
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
Benefits
- Life insurance
- Disability insurance
- Sick pay
- Medical insurance
- Meal allowance
职能类别:技术管理网络工程师(IT工程师)
公司介绍
联系方式
- 公司地址:上海市浦东新区康新公路4528号 (邮编:201319)