Customer Support Specialist(69782836)
ABB(中国)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2019-11-24
- 工作地点:上海
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:销售行政及商务 销售行政助理
职位描述
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.
As a Customer Support Specialist, ABB Motors and Generators deliver a complete range of motors, generators and mechanical power transmission products for all industries and applications. We provide the highest quality and service to our customers all around the world, with a focus on helping to use energy more efficiently.
You will be the first and consistent point of contact for customers and business partners of the Mechanical Power Transmission Product Group/ Motors & Generators Business Line/ Motion Business in Shanghai/China country/NAS region. Reporting to the Order Fulfillment Manager, and using your customer service skills and knowledge, you will help solve diverse customer inquiries in support of the wider team.
- Implement contract review and draft sales contract, support sales on contract signing.
- Process sales orders on SAP and follow proactively on its implement. Keep close communication with customers and sales, support payment collection, while coordinate internal departments ensuring on time delivery to customer.
- Taking care of other inquiries and requests from customer, incl. but not limited to coordinating new customer creation, expediting shipment, preparing required documents or certification, after sales support etc.
- Import & Export arrangement and custom clearance support.
- Prepare all required statistics and reports.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Bachelor’s Degree or above, major in Commercial or Trading is preferred.
- 2-3 years of related working experiences.
- Good at PC skills, Microsoft office, SAP knowledge is preferred.
- Customer orientation, Capability to work independently and teamwork spirit.
- Quick learner and good communication skills.
- Fluent in oral and written English and Mandarin.
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
Benefits
- Life insurance
- Disability insurance
- Sick pay
- Medical insurance
- Meal allowance
公司介绍
联系方式
- 公司地址:上海市浦东新区康新公路4528号 (邮编:201319)