Customer Support Specialist(72065823)
ABB(中国)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2019-11-16
- 工作地点:上海
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:物流/仓储 供应链经理
职位描述
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.?
Our 3,000-plus procurement and logistics employees work in more than 100 countries, to obtain and supply millions of products and services in over 200 categories from thousands of suppliers all over the world. Our goal is to create a supply base that works as an extended enterprise, creating value through continuous improvement in quality, technology, and logistics, while optimizing cost and sustainability.
- Responsible to coordinate between customer and WHs to smooth the operations, finishing daily SO/DN/PO/MRP in time, Keeping PO AB/LA dated, reviewing PO backlog every week to ensure each order line are well processed.
- Ensure no damage goods are blocked under SO, apply for replacement or credit note from venders and properly handle the request from customer.
- To work with Customs support team ensure OTD rate>=85% and review the monthly billing sheet of 3rd party warehouse and other logistics service provider, ensure the payment with quotation or supporting, and each DN with POD copy.
- Report analysis (PPC, TCT, GR/IR, KPI, etc.) and trouble shooting and back up for other team members.
- Strictly follow up company rules and customs compliance--- ensure each process of SO/PO handling/ Customs clearance are consistent with government/company rules.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Must have diploma or above with 2 years relevant experience (better in international trade or import &. export field).
- Good English ability in both oral and written is a must. (CET-4 or above)
- Proficient in Microsoft Office applications, familiar with ERP system (SAP is preferred)
- Excellent interpersonal skill, strong analytical mind, meticulous
- Able to work independently and be a good team player with energetic, hardworking, high level of initiative and strong sense of responsibility.
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Harness the power of our diverse global network, as you continue to collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
Benefits
- Life insurance
- Disability insurance
- Sick pay
- Medical insurance
- Meal allowance
公司介绍
联系方式
- 公司地址:上海市浦东新区康新公路4528号 (邮编:201319)