济宁招聘

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.？

For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.

ABB’s Electrification business is a leading provider of a full range of protection, control and measurement solutions - enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.

You will be the first and consistent point of contact for Electrification customers and business partners of the EL Marketing and Sales in Shanghai, China. Reporting to the {insert line manager}, and using your customer service skills and knowledge, you will help solve diverse customer inquiries in support of the wider {sales or other function/business} team.

- Responding to customer inquiries efficiently with confidence and professionalism.
- Delivering effective solutions to customers with order-related queries by coordinating with internal resources to resolve the issue, eg, Sales, Operations, Supply Chain, After-Sales.
- Direct point of contact with customers.
- Responsible for ensuring that the customer receive an adequate level of service / help with their orders.
- SAP Skill , Customs Clearance knowledge , product knowledge , team work
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

- A Bachelor Degree.
- More than 2 years customer service / order fulfillment experience, Experience with Engineering project orders is preferred
- Sound knowledge of Microsoft Office application software and ERP order processing system.
- Fluent in written and oral English
- Able to work independently, to deal with new or complex situation with limited supervision
- Responsive and proactive behavior; demonstrated responsibility for and ownership of customer issues.
- Knowledge of customer-service principles and practices.
- A collaborative, solutions-oriented approach and strong communication skills.

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

Benefits
- Life insurance
- Disability insurance
- Sick pay
- Medical insurance
- Meal allowance

ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，致力于推动行业数字化转型升级。基于超过130年的创新历史，ABB以客户为中心，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，44家本地企业，近2万名员工遍布于130余个城市，线上和线下渠道覆盖全国约700个城市。