Customer Support Specialist(68602071)
ABB(中国)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2019-06-16
- 工作地点:北京
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:销售行政及商务 销售行政助理
职位描述
ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com
Join ABB and work in a team which is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.
As a Customer Support Specialist, you will be part of the Industrial Automation Business and Process Industries Business Line (BL) based in Beijing. ABB is the World leader in Industrial Automation (IA) division delivers integrated solutions for control, plant optimization, and industry-specific application knowledge and services to help process industry customers worldwide to meet their critical business needs in the areas of operational profitability, capital productivity, risk management and global responsibility. These industries include oil and gas, power, chemicals and pharmaceuticals, pulp and paper, metals, cement, minerals, marine and turbocharging.
You will be the first and consistent point of contact for customers and business partners of the Metals Product Group/ Process Industries Business Line (BL) / Industrial Automation Business in Beijing /China country/NAS region. Using your customer service skills and knowledge, you will help solve diverse customer inquiries in support of the wider sales or other business team.
? Apply Credit for new customer, Pre-cal submit/revision in I Process-ABB internal system.
? Handling project/SO checking, login on SAP system, order changes communication.
? Coordinate with ABB nominated freight forwarders, contact with main vendors for delivery arrangement, delivery tracks and provides delivery scheduling for orders delivery requests and making Customs clearance/declaration, by coordinating with Project manager for urgent delivery requests.
? Enquire for project -related freight estimation, confirmation on forwarders’ invoice, Issue. billing, AR Tracking, update on SAS, invoices handling and recording.
? LC related issue, checking & documents required on collection.
? Handling project/PO create, GR issue arrange payment to vendor.
? FX hedging handling.
? CIT&3p invoice settle and clear confirmation.
? ED report (PO) update in Sap.
? Stamp Duty report & Nontrade tax levy handling.
? GR & Cash out Forecast (project & product).
? Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
? International Trade or equivalent background.
? 5+ years of experience in specialized commercial handling or export/import experience.
? Expertise in international commercial terms and risks.
? Good Communication, analytical and feedback skills.
? Fluent in oral and written English.
公司介绍
联系方式
- 公司地址:上海市浦东新区康新公路4528号 (邮编:201319)