济宁 [切换城市] 济宁招聘

Customer Service Representative #068318

伊顿(中国)投资有限公司(EATON)

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2019-05-03
  • 工作地点:上海-长宁区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位类别:客服专员/助理

职位描述


If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun.

  

We are looking forward to a Customer Service Representative in Eaton’s Power Quality business, based in Shanghai, China.

  

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

  • Interface with Distributors and End user of PQ, to know their inquiry (Lead time, inventory, etc.) and respond quickly
  • Receive customer’s contract, verify P/N, price, T&Cs according to APAC policies upon standard contract

  • Confirm contract with customer and process order in SAP accurately

  • Timely update delivery status to customer and expedite order to sales

  • Inform finance department to maintain prices, conduct credit check before shipping

  • Communicate with customer to know their shipping instruction, issue precise shipping notice to operation department

  • Calculate rebate on a quarterly and yearly basis, timely release rebate to customer by orders

  • Regular review Sales/Orders/Backlog and feedback to management team and related department regarding sales attainment

                  

If you are:

    

  • Bachelor Degree or equivalent in Sales Support, Customer Service, Supply Chain Management / International Trade or related areas.

  • 2 + years’ experience in Sales support, Customer Service, Supply Chain / Logistics field.

  • Excellent written & verbal communication and interpersonal skills, able to communicate effectively and patient during business-to-business transactions.

  • Computer skills specifically in Microsoft Office and literacy with the Internet.

  • At least 2 years operation experience and excellence skills of SAP SD/QTC are required, and RTC/MM module experience is preferred.

  • Process oriented and can work independently.

  • A good team player with excellent organization and coordination skills.

  • Must be a self-motivated person with the ability to handle multiple tasks simultaneously.

                

 

  

Yes! Because you are the one we are looking for, we hope to hear from you now!

  


职能类别: 客服专员/助理

公司介绍

关于伊顿 (EATON)
伊顿公司致力于通过运用动力管理技术和服务来改善人类生活品质并提升环境质量。我们提供各种可持续的解决方案,帮助客户更安全、更高效、更可靠地有效管理电力、流体动力和机械动力。2019 年,伊顿公司实现销售额达 214 亿美元,全球汇聚了约 9.5 万名员工,产品覆盖超过 175 个国家。

伊顿公司深耕中国市场二十余年,于 1993 年进入中国市场,此后迅速发展其中国业务。2004年,公司亚太区总部从香港搬至上海。大中华区约有近9800名员工,29家生产制造基地和5家研发中心。如今,伊顿公司旗下绝大多数产品已实现中国制造。

如需更多信息,敬请访问伊顿公司官方中文网站:****************
关注伊顿公司的官方微信公众号:Eaton_China

About Eaton

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2019 revenues were $21.4 billion, and we sell products to customers in more than 175 countries. We have approximately 95,000 employees.

Eaton began operation in China more than 20 years ago. Since entering the Chinese market in 1993, Eaton’s presence has grown significantly in the country. In 2004, Eaton moved its Asia Pacific headquarters from Hong Kong to Shanghai.

In the Greater China region, Eaton has nearly 9,800 employees, 29 manufacturing bases and 5 R&D centers. Today, we make most products for all of Eaton’s distinct business here.

For more information about the company, visit *************
For more information about Eaton China, visit: ****************
Eaton China official social media account: Eaton_China

联系方式

  • Email:emmashen@eaton.com
  • 公司地址:临虹路280弄3号楼