济宁招聘

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com

As a EPPC China Digital Regional Operation Manager, you will be part of the Electrification Products Division and Protection and Connection Business Unit (BU) based in Beijing. ABB is the world leader in offering the Electrification Products and Systems that provide Building Products, Electrification Solutions, Installation Products, Protection and connection and Medium Voltage Products.

As a EPPC China Digital Regional Operation Manager, you will be responsible for support major incident and critical situation resolution incl. stakeholder communication (business, delivery, service desk). Support digital asset deployed in the region, like EDCS or moreover other digital solution. Provide problem management to ensure ticket volume is managed and re-occurring defect are eliminated. Must be consulted and provides input and supports resolution for any incident, change or project which has, or might have, a major impact on the relevant digital service.

Your Task as a EPPC China Digital Regional Operation Manager will include the following:

1.Solution: Proactively collaborate with the Business Relationship Management, internal and 3rd Party Supplier. Is accountable for delivery digital business to ABB EPPC, resulting in improved efficiency, effectiveness, quality and/or operational functionality.
2. Delivery: Is accountable for delivery of Digital Solution/service/support within ABB EPPC supporting execution of requirements within budgeted costs and time schedule. Ensures effective interfaces between local/global team and ensures demands adherence in line to agreed service level agreements (SLAs) that agreed time, budget and quality specifications are met.
3. Processes: Closely collaborate with Business or Function Process Owner to map business process demand to existing or new solution. Ensure the installation / management / maintenance / optimization of internal and cross-functional pro-cesses related to Service delivery or Service demand.
4. Standards: Is accountable for development and maintenance of appropriate digital competence, ensuring alignment to given goals, and compliance with any relevant IT Standards and any other applicable ABB Group Directives and ABB Group Guidelines. Develops, implements, maintains and executes IS internal standards as the case may be.
5. Budget: Manage assigned budget effectively and deliver activity within agreed schedule and cost.
6. Stakeholder Management: Increase satisfaction with service by assessing expectation, making sure action are taken to close any gap, and influencing stakeholder perception of service. Manage relationship with senior stakeholder to update status, resolve issues, and manage expectation.
7. Incident, Change or Project: Consult and provide input for any incident, change or project which has, or might have, a major impact. Inform/consult relevant colleague on any change or project activity which may have a major impact on the other area of responsibility.
8. Governance: Execute, for assigned task, all action in Digital Organization process ac-cording to agreed RACIS and LEC specification.
9. IS Strategy: Directly contribute to the development of the ABB Ability Strategy and Architecture.
10. People leadership and Development: Ensure (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guide, motivate and develop direct and indirect subordinate within HR policies, for the benefit of both ABB and the employee.

？ Strong technical knowledge on Azure Platform and MS Certification on Azure 70-532 and above is highly appreciated.
？ Functional knowledge on EPPC field devices and communication networks to provide entry level support.
？ Subject and functional expertise on digital solutions (i.e. EDCS) to explain features and troubleshoot.
？ Engage customer to support Sales force and MDM in the promotion of the digital portfolio.
？ Fast learner, good motivation, solution mindset.
？ Good English Knowledge and C1 is the minimum level.

ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，致力于推动行业数字化转型升级。基于超过130年的创新历史，ABB以客户为中心，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，44家本地企业，近2万名员工遍布于130余个城市，线上和线下渠道覆盖全国约700个城市。