济宁 [切换城市] 济宁招聘济宁客服及技术支持招聘济宁售前/售后技术支持工程师招聘

客户质量协调工程师

伊顿(中国)投资有限公司(EATON)

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2019-03-01
  • 工作地点:上海-长宁区
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:本科
  • 职位类别:售前/售后技术支持工程师    质量管理/测试工程师(QA/QC工程师)

职位描述


职责描述:

A. Work as window of customer complaint

B. Trace status of complaints and provide feedback

C.  Place warranty order in system

D. Coordinate with TSE team leader for site activities

E. Collect and check TSE site report and archive

F. Coordinate with plant on handling complaint

G.  Submit CQB or QCR in system

H. Submit list to claim warranty rebate from plant

I.  Submit write-off list of warranty

J. Collect data for statistic of warranty PPM, response time, complaint closure time

K.  Provide input for process improvement



任职要求:

1. Associate's Degree in a technical field required. Bachelor's degree preferred.

2. Position requires knowledge and aptitude through technical study and/or broad specialized training in mechanical and electrical fields

3. Solid communication (written/verbal) skills both in English and Chinese

4. Knowledge and considerable judgment are required on complaint handling

5. Be familiar with SAP system, MS software, QMS and statistics.

6. Be friendly and impersonal during conversation, well communication skill, teamwork spirit, self-motive, goal-oriented and energetic.


公司介绍

关于伊顿 (EATON)
伊顿公司致力于通过运用动力管理技术和服务来改善人类生活品质并提升环境质量。我们提供各种可持续的解决方案,帮助客户更安全、更高效、更可靠地有效管理电力、流体动力和机械动力。2019 年,伊顿公司实现销售额达 214 亿美元,全球汇聚了约 9.5 万名员工,产品覆盖超过 175 个国家。

伊顿公司深耕中国市场二十余年,于 1993 年进入中国市场,此后迅速发展其中国业务。2004年,公司亚太区总部从香港搬至上海。大中华区约有近9800名员工,29家生产制造基地和5家研发中心。如今,伊顿公司旗下绝大多数产品已实现中国制造。

如需更多信息,敬请访问伊顿公司官方中文网站:****************
关注伊顿公司的官方微信公众号:Eaton_China

About Eaton

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2019 revenues were $21.4 billion, and we sell products to customers in more than 175 countries. We have approximately 95,000 employees.

Eaton began operation in China more than 20 years ago. Since entering the Chinese market in 1993, Eaton’s presence has grown significantly in the country. In 2004, Eaton moved its Asia Pacific headquarters from Hong Kong to Shanghai.

In the Greater China region, Eaton has nearly 9,800 employees, 29 manufacturing bases and 5 R&D centers. Today, we make most products for all of Eaton’s distinct business here.

For more information about the company, visit *************
For more information about Eaton China, visit: ****************
Eaton China official social media account: Eaton_China

联系方式

  • Email:emmashen@eaton.com
  • 公司地址:临虹路280弄3号楼