济宁招聘

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees. www.abb.com

As a Strategic Account Manager, you will be part of Country Unit Account Management Division and based in Beijing.

Your Task as a Strategic Account Manager will include the following:

1. Manage the overall Customer Relationship:
a) Develop the relationship between ABB and the Strategic Account at all levels within both ABB and the customer.
b) Build and maintain strong relationships at senior levels with the key customer and industry stakeholders.
c) Apply a high level of business acumen, including an understanding of the customer’s business drivers, industry, economic trends, issues and competition.
d) Act as focal point for problem resolution and monitor the Customer Complaint Resolution Process.
e) Maximize the consistency of customer experience throughout all contacts with ABB.

2. Account Planning and Management:
a) Lead the development and implementation of the account plan to include: designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element (project) and identifying the key personnel required (account and technical/project).
b) Leverage channels to maintain and improve customer satisfaction and to maximize revenue.
c) Plan, facilitate and conduct complex negotiations.
d) Develop and maintain detailed knowledge of the customer’s strategy, past purchasing behavior, organization including decision makers, influencers, sponsors and anti-sponsors.
e) Develop and maintain detailed knowledge of ABB’ strategy, current and emerging solution capabilities and strategic direction for solution capabilities.
f) Monitor and maintain an awareness of all key ABB/client activities, including the representation of client issues, needs and concerns throughout ABB.

3. Leadership and Coaching:
a) Assume a team leadership role and facilitate team selling in a virtual organization.
b) Identify local/specialist sales resources and ensure they are properly trained on the strategy and status of the account.
c) Manage resources to ensure successful enactment of the strategy and operational plan.
d) Execute and coach using expert understanding of sales processes.

4. Active Projects Participation:
a) Direct account solution projects and keep current via project communications/ steering committee participation.
b) Provide feedback to the Business Units/Product Groups on market developments and requirements.
c) Consistently deliver solutions that are considered high impact and high-value by both the customer and ABB.

5. Teamwork and Communication:
a) Provide regular reports, briefings and reviews as required using the agreed processes.
b) Actively participate in the Strategic Account Manager community to share ideas, expertise and lessons learned with other Strategic Account Managers and teams, to promote cross-ABB learning and to identify new solution possibilities.
c) Act as a member of the Global Segment extended core team, ensuring a high degree of collaboration across countries, business units and capture teams.

？ Bachelor’s Degree or Master Degree (major in power, automation, control, or telecommunication).
？ Minimum 10 years of experience supporting multiple products, customers, countries, market segments, etc.
？ Strong analytical, Strategic thinking, Executive Communication, and Leadership skills.
？ Good understanding of the Company's technical and commercial strengths and relationships with markets.
？ Experience with customers including sales, problem resolution, relationship building.
？ Understanding of automation and control systems, electrical products and associated technologies.
？ Proven ability to work in a matrixed team environment.
？ Must be able to motivate and influence others.
？ Strong business acumen.
？ Ability to act and decide quickly.
？ Require innovative strategic planning skills.
？ Ability to negotiate and successfully conclude matters of major importance.
？ Self-Driven and willing to travel.

ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，致力于推动行业数字化转型升级。基于超过130年的创新历史，ABB以客户为中心，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，44家本地企业，近2万名员工遍布于130余个城市，线上和线下渠道覆盖全国约700个城市。