济宁 [切换城市] 济宁招聘济宁销售行政及商务招聘

(61828946)Senior Customer Support Officer

ABB(中国)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:电气/电力/水利

职位信息

  • 发布日期:2017-08-11
  • 工作地点:北京
  • 招聘人数:1人
  • 职位月薪:1-1.5万/月
  • 职位类别:销售行政及商务  销售行政助理

职位描述

职位描述:

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com


Provide support to Account Management & ISI team including marketing communication, customer care and coordination, and consolidation of data, internal process, documentations, reporting, etc. , and communication with internal stakeholders.


1.Customer care and management visit coordination
a)Cross-division coordination: Both liaison with internal LBUs and externally keeping close communication with customers as interface, for business growth.
b)Engagement with customers: arrange high-level management meetings for the whole life cycle (program arrangement, paperwork, translation, follow ups; take care of customers in ABB customer events like AW, PW etc.
2.Marketing and communication:
a)Take care of communication work for team: annual company customer events; industry exhibitions; marketing materials development or localization; Align with global communication team to get resources and support; press release development; work closely with corporate communication team and marketing communication team of other divisions and LBUs.
b)Collect marketing intelligence- network and develop relationship with industry associations, consulting companies, internal marketing and sales team and partners etc;
c)Marketing promotion like taking leadership of customer day, customer events; developing marketing promotion materials and sales tools; generate sales leads in customer events and identify potential business.
3.Administration support to Account Management &ISI team:
a)Internal systems and processes key user;
b)Support SAM/ISI managers for internal and external meetings, workshops and seminars support SAM/ISI managers for documentations
c)Orders data collection from related LBUs; team monthly reports collection and consolidation
d)Work closely with other assistants, function teams etc. to make good use of internal resources


1.At least 5 years working experiences in marketing, customer relation, or commercial area
2.Fluent oral and written English
3.Microsoft office processing skills
4.Basic financial knowledge
5.Familiar with ERP system
6.Open minded, good at coordination and communication cross different organizations
7.Service-oriented mindset; Proactive attitude
8.Good sense of time management, including planning, prioritizing, meeting deadline
9.Proven ability to effectively work under pressure and within tight deadlines
10.High degree of flexibility and problem solving skills


职能类别: 销售行政及商务 销售行政助理

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公司介绍

ABB(ABBN: SIX Swiss Ex)是全球技术领导企业,致力于推动行业数字化转型升级。基于超过130年的创新历史,ABB以客户为中心,拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化,以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区,雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动,44家本地企业,近2万名员工遍布于130余个城市,线上和线下渠道覆盖全国约700个城市。

联系方式

  • 公司地址:上海市浦东新区康新公路4528号 (邮编:201319)