杭州招聘

Job Responsibility:
1. Managing Sales Performance
Performance KPI: approves each allocated Customer's Individual KPI's as per agreed Framework (Budget Execution, Gross Margin, Delivery Precision, Dead Stock Level, Complaints, Overdue payments, etc.).
Periodically measures customer performance and proposes corrective actions in order to ensure Customer Performance meets the budget Targets.
Reporting: sets up the Reporting Framework to ensure the entire agreed department KPI's (by Customer/ Product) are measured effectively.
Ensures monthly and other agreed Reports are delivered on time.
Initiates the actions are taken based on reported issues.

2. New Product Introduction Projects
Ensures the New Product Introduction Projects (Current Customers/ New Products; New Customers/ New Products in the allocated Countries) are developed. Controls the implementation of the Plans according to the agreed key milestones in order to ensure effective and timely Introduction of all the New Products.
Set up the NPI team; lead and drive the team to achieve the NPI projects' objectives.
Determine the resources and budget for NPI project.
Organize new project kick-off meeting. Work as a credible team leader to develop, lead and motivate a team of engineering/business professionals.
Contact with customers on technical and quality issues for NPI, including process improvement, cost reduction, and failure analysis.
Set up the time schedule for NPI projects and Process Control Plans to ensure the on time delivery.
Daily, Weekly, and Monthly report to management team on NPI project activities status.
Create risk management plan for NPI projects.
Create the Capacity Planning and Ramp Up Planning.
Manage and drive Continuous Process Improvement activities.
To ensure New Products are released into Mass production which meet Customer and Business goals for the project.

3. Customer Relations Management
In co-operation with Sales Manager develops Framework for Customer Base development and ensures the implementation.
In co-operation with Sales Manager develops Framework for building effective Business Plans for different Customer Groups (Industry, Medicine, etc.) in allocated Countries and ensures the Profitable Business Relations with Customers are built and maintained.
Develops Customer Questionnaires, analyses Customer Satisfaction/ Regular Issues. Agrees on the Improvements to be done and ensures they are implemented.
Ensures effective handling of Customer Complaints according to the Company Procedure.
Build up strong relationships with customers and internal functional departments to ensure delivery in new product/project transfer, etc.

4. Management of Customer Agreements
In co-operation with Sales Manager develops the Standard Customer Agreement (Framework/ Check-up List of Criteria).
Leads Negotiations with key Customers/ with other Customers in the allocated countries when Sales Managers need support in order to meet agreed Business Objectives and according to the formalized Agreement Framework.
Ensures all existing/ valid Customer Agreements are reviewed and aligned with Standard Requirements/ support Business Requirements.
Develops the System to monitor the implementation of Customer Agreements. Ensures the implementation of key Customer Agreements/ agrees on corrective actions.

5. Customer Communication
Leads the Communication with Customers in the allocated countries through setting-up the Communication Matrix (who/ what/ when) / sets the Communication Matrix for Customers under his responsibility as required by Company Policies and Procedures/ according to the Customer Agreements and ensures it is followed up in order to solve all the issues with Customers effectively.
Deal with customer requests and complaints, and provides analysis report.

6. Business Intelligence
Develops a Framework for comprehensive and effective Market Research and Analysis.
Regularly monitors and analyses Market Data in the allocated countries in order to provide Management with the supportive data for decision making, initiates ad-hoc Research and Analysis in order to improve decision making process.

7. Legal Requirements. Policies and Procedures
Ensures all the activities of the department are in line with legal requirements.
Proposes Policies and Procedures/ Changes to be done in the existing ones to the Sales & Marketing Manager.
Ensures both KITRON ASA and local Policies and Procedures are followed; proposes the improvements in order to support Business Objectives.


8. Qualification:
Has a minimum of 8+ years working experiences in EMS factory and NPI process.
Preferably minimum of 4+ years at management level.
Degree in Electronic / Engineering / Management Studies of equivalent.
Proficient in Lean manufacturing will be a plus.
Results oriented and initiative.
Confident, clear and concrete communications in both oral and written English.
Be able to influence others even non-direct reporting relationship. Demonstrated ability to challenge the status and push for the solution.
Strong analytical skills, ability to sort through large amounts of information and dig out the root cause and finalize the action/solution.
Clear minded and problem solving. Keep the balance between NPI and MP.

Kitron是全球领先的电子制造服务公司，我们的运营足迹遍布全球，在挪威，瑞典，立陶宛，德国，中国和美国拥有生产制造基地。我们拥有1100多名经验丰富的员工，能给我们全球各地的客户提供从电子电路板组装到成品完成的整个生产制造服务。我们同时提供专业的技术服务，包括样品，试产，材料分析，测试方案设计和测试服务。选择Kitron作为生产制造伙伴意味着更好的灵活性，更高效的成本控制，更精确和更具创新能力的价值链管理。
奇隆电子制造（宁波）有限公司是Kitron在中国的全资子公司，成立于2010年。服务领域包括医疗器械代工，通信/能源设备制造，军工/航空设备制造，海洋设备和工业设备制造等。


Scandinavia’s leading EMS company
Kitron is an Electronic Manufacturing Services (EMS) company with operations in Norway, Sweden, Lithuania, Germany, China and USA. With 1100 highly skilled employees, Kitron manufactures and deliver anything from fully assembled electronic circuit boards to complete end products for our customers globally. Related technical services like prototyping, industrialisation, material analysing and test development are also key competencies offered by Kitron. Outsourcing to Kitron, means greater flexibility, cost efficiency, accuracy and innovation power along the entire value chain.



联系邮箱： canny.li@kitron.com
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