客服专员
千汇人力
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2016-10-22
- 工作地点:宁波-鄞州区
- 招聘人数:10人
- 工作经验:无工作经验
- 学历要求:中专
- 职位月薪:3000-4499/月
- 职位类别:客服专员/助理 咨询热线/呼叫中心服务人员
职位描述
职位描述:
工作职责:
1、受理客户致电来电咨询、投拆等事务的处理,及时、准确地将信息传达至相关人员,并负责服务质量推动的执行方案,对客户进行定期回访实施;
2、受理跟进内部问题件,并及时、准确知会相关区(或分公司人员,做好及时转达、沟通、处理、回复和存档工作);
3、负责收集并更新客户信息,定期对客户资料进行清理及维护,为客户提供优质的咨询和资讯服务。
任职要求:
1、高中以上学历,专业不限(实习生需提供学校实习证明);
2、有较强的分析能力及语言组织和归纳能力、独立工作和解决问题的能力,具有良好的人际沟通能力和团队合作意识,熟悉电脑基本操作和办公软件,打字速度45字以上/分钟,国语标准流利,声音圆润,责任心强,有吃苦耐劳的精神,能承受较大的工作压力;
工作地点:宁波市鄞州区天童北路933号和邦大厦;
工资待遇:考核期1-3个月2600元,有带薪年休假,缴纳各项社会保险。
警示信息:公司及其下属分公司实施招聘、培训不收取任何费用、押金等,敬请各位求职者知晓并转告,以免受骗损失财物。
联系邮箱2355953969@qq.com 或致电:18957488540(吴先生)
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工作职责:
1、受理客户致电来电咨询、投拆等事务的处理,及时、准确地将信息传达至相关人员,并负责服务质量推动的执行方案,对客户进行定期回访实施;
2、受理跟进内部问题件,并及时、准确知会相关区(或分公司人员,做好及时转达、沟通、处理、回复和存档工作);
3、负责收集并更新客户信息,定期对客户资料进行清理及维护,为客户提供优质的咨询和资讯服务。
任职要求:
1、高中以上学历,专业不限(实习生需提供学校实习证明);
2、有较强的分析能力及语言组织和归纳能力、独立工作和解决问题的能力,具有良好的人际沟通能力和团队合作意识,熟悉电脑基本操作和办公软件,打字速度45字以上/分钟,国语标准流利,声音圆润,责任心强,有吃苦耐劳的精神,能承受较大的工作压力;
工作地点:宁波市鄞州区天童北路933号和邦大厦;
工资待遇:考核期1-3个月2600元,有带薪年休假,缴纳各项社会保险。
警示信息:公司及其下属分公司实施招聘、培训不收取任何费用、押金等,敬请各位求职者知晓并转告,以免受骗损失财物。
联系邮箱2355953969@qq.com 或致电:18957488540(吴先生)
职能类别: 客服专员/助理 咨询热线/呼叫中心服务人员
关键字: 客服 电话 坐席 咨询热线 呼叫中心
公司介绍
千汇人力集团(QIANHUI HR GROUP)始创于2001年,是国内较早迈入人力资源多元化发展的人力资源服务集团之一。集团以“人”为核心,坚持“汇聚人的力量,实现千万人的梦想”为企业使命,依托专业、资深的服务团队和先进的eHR“云”管理平台,为客户提供人事外包、猎头服务、人才租赁(BPO)、招聘流程外包(RPO)、管理咨询、商务代理、员工关怀等一站式人力资源服务。
集团总部位于杭州,管理中心设于上海。目前在华东地区重要城市如南京、苏州、宁波、深圳等地都设立了直属公司,在全国拥有300多个城市的服务网点,立足长三角、面向全国。在十几年的高速发展历程中,集团独创专业与多元化的猎头+咨询服务模式,累计为客户成功推荐超过4000个中、高级职位的人才,派遣员工规模超过2万人。集团目前人才库总量已超700万,订单完成率达到90%以上,一次性推荐成功率达到75%。
集团为中国人才交流协会常务委员单位、中国人才开发协会理事单位,曾获得“杭州市中介服务行业标兵”的称号,并多次被评为“杭州市中介服务业示范企业”、“全市服务业先进企业”等。
千汇人力集团致力于成为人力资源服务领域转型升级的领导者,致力于成为最具人力资源开发与风险控制双重专业能力的综合性人力资源公司。在不断探索中,提升企业整体水平,完善服务流程,构建一流人力资源服务平台,与企业共创美好未来!
QIANHUI HR GROUP was founded in 2001, is one of the earliest human resources into the development of a diversified Human Resources Services Group. To "person" as the core, adhere to the "convergence of human strength, realize the dream of millions of people" as the enterprise mission, relying on professional, experienced service team and advanced eHR "cloud" management platform. Provide HR outsourcing, headhunting, Business process outsourcing (BPO), recruitment process outsourcing (RPO), management consulting, business consulting, employee care and other one-stop human resources service.
The Group is headquartered in Hangzhou, management center in Shanghai. Currently major cities in eastern China, such as Nanjing, Suzhou, Ningbo and other places have established under the company, we have more than 300 service outlets cities, based on the Yangtze River Delta. In the course of ten years of rapid development, Group-specific expertise and a wide range of executive search consulting services model have accumulated over 4000 clients successfully recommended in senior positions, HR Outsourcing staffs are more than 2 million people. The Group currently has exceeded 7million total talent pool, the order fulfillment rate of over 90%, a one-time success rate of 75% is recommended
Group is a unit of the Standing Committee of China Association of Talent Exchange, unit China of Talent Development Association, and was awarded the "Hangzhou intermediary service industry pacesetter" in the title, and has been rated "Model enterprises of Hangzhou intermediary services business ", "Advanced services enterprise in the city ".
QianHui Group is committed to being the transformation and upgrading of human resources services leader, is committed to being the most human resource development and risk control capability of the integrated dual professional human resources company. Continuous exploration, enhance the overall level, improve service delivery, build first-class human resource service platform, and business for a better future!
集团总部位于杭州,管理中心设于上海。目前在华东地区重要城市如南京、苏州、宁波、深圳等地都设立了直属公司,在全国拥有300多个城市的服务网点,立足长三角、面向全国。在十几年的高速发展历程中,集团独创专业与多元化的猎头+咨询服务模式,累计为客户成功推荐超过4000个中、高级职位的人才,派遣员工规模超过2万人。集团目前人才库总量已超700万,订单完成率达到90%以上,一次性推荐成功率达到75%。
集团为中国人才交流协会常务委员单位、中国人才开发协会理事单位,曾获得“杭州市中介服务行业标兵”的称号,并多次被评为“杭州市中介服务业示范企业”、“全市服务业先进企业”等。
千汇人力集团致力于成为人力资源服务领域转型升级的领导者,致力于成为最具人力资源开发与风险控制双重专业能力的综合性人力资源公司。在不断探索中,提升企业整体水平,完善服务流程,构建一流人力资源服务平台,与企业共创美好未来!
QIANHUI HR GROUP was founded in 2001, is one of the earliest human resources into the development of a diversified Human Resources Services Group. To "person" as the core, adhere to the "convergence of human strength, realize the dream of millions of people" as the enterprise mission, relying on professional, experienced service team and advanced eHR "cloud" management platform. Provide HR outsourcing, headhunting, Business process outsourcing (BPO), recruitment process outsourcing (RPO), management consulting, business consulting, employee care and other one-stop human resources service.
The Group is headquartered in Hangzhou, management center in Shanghai. Currently major cities in eastern China, such as Nanjing, Suzhou, Ningbo and other places have established under the company, we have more than 300 service outlets cities, based on the Yangtze River Delta. In the course of ten years of rapid development, Group-specific expertise and a wide range of executive search consulting services model have accumulated over 4000 clients successfully recommended in senior positions, HR Outsourcing staffs are more than 2 million people. The Group currently has exceeded 7million total talent pool, the order fulfillment rate of over 90%, a one-time success rate of 75% is recommended
Group is a unit of the Standing Committee of China Association of Talent Exchange, unit China of Talent Development Association, and was awarded the "Hangzhou intermediary service industry pacesetter" in the title, and has been rated "Model enterprises of Hangzhou intermediary services business ", "Advanced services enterprise in the city ".
QianHui Group is committed to being the transformation and upgrading of human resources services leader, is committed to being the most human resource development and risk control capability of the integrated dual professional human resources company. Continuous exploration, enhance the overall level, improve service delivery, build first-class human resource service platform, and business for a better future!
联系方式
- Email:lora.li@chinacareer.net
- 公司地址:地址:span新街口