Human Resources Manager
莎玛服务式公寓
- 公司规模：150-500人
- 公司性质：外资(非欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2016-09-27
- 工作地点：桂林
- 招聘人数：1人
- 工作经验：8-9年经验
- 学历要求：大专
- 语言要求：英语 熟练 普通话 熟练
- 职位月薪：15000-19999/月
- 职位类别：人事经理 人事总监
职位描述
职位描述：
Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
1. Develops Shama HR strategy in conjunction with the mission, goals and objectives of the properties and presents to Executive Committee.
根据物业的职责，目标和方向制定物业的人力资源战略，并呈交给行政委员会审阅。
2. Establishes the Shama HR framework including:
为物业设立莎玛的人力资源框架，内容包括：
? The organization structure.
组织结构。
? HR Policies and Procedures.
人力资源规章制度。
? Recruitment system.
招聘制度。
? Induction and Orientation procedures.
新员工入职培训程序。
? Training procedures.
培训制度。
? Performance Appraisal system.
工作表现评估系统。
? Transfer and promotion procedures.
调任和晋级程序。
3. Develops a property succession plan.
制定物业接班人计划。
4. Designs HR forms, documents and processes.
设计人力资源表格，文件和程序。
5. Develops staffing policies in line with Shama Shanghai guidelines.
按照莎玛上海的指导纲要制定员工配置制度。
6. Assist Department Heads in customizing Job Descriptions.
协住部门领导设计职位描述。
7. Develops a reward and recognition system.
制定一套员工奖励制度。
8. Perform the role of adviser, consultant and councilor to management and staff.
担当管理层和员工的顾问。
9. Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc).
制定纠正与员工相关的工作问题(包括旷工，人材流动，稳定员工队伍，员工的士气等)。
10. Manage industrial relations issues of the property.
管理物业的劳资问题。
11. Manage workers compensation and rehabilitation and medical insurance.
管理员工康复和赔偿以及医疗保险。
12. Manage the property’s pension scheme.
管理物业的养老金计划。
13. Develop and implement procedures for handling disciplinary and grievance interviews.
制定和实施处理员工纪律和申诉的面谈制度。
14. Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations.
与外部机构建立良好的关系，包括政府培训机构，培训顾问，私人培训供应商和行业协会。
15. Provide advice to the General Manager in the meeting of strategic objectives.
为总经理提供建议以便协助物业实现战略目标。
16. Manage the legal issues of the properties.
管理物业的法律问题。
17. Respond to requests for information from internal and external sources, including Corporate Office.
处理来自内部和外部（包括集团办公室）的工作要求。
18. Maintain remuneration scales in accordance with financial objectives.
制定与财务计划相符合的薪酬标准。
19. Plan bonus, commission and incentive schemes for relevant staff.
为相关员工制定奖金，佣金和奖励方案。
20. Ensures comprehensive and regular staff communication sessions.
确保全面的，常规性的与员工交流思想。
21. Prepares efficient work schedules considering the property and labor requirements.
在考虑物业和劳力需求后制定高效的工作时间表。
22. Works with Director, Finance - China in the preparation and management of the Department’s and properties’ budget.
与中国财务总监一起编制和管理部门和物业的预算。
23. Familiarizes and enforces local HR policies and procedures.
熟悉并执行物业所在地人力资源的规章制度。
24. Liaises with individuals outside the property including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community.
与物业外的个人联系，包括但不限于员工福利代表，律师，应聘人，政府官员，学院和大学代表，竞争对手和其他地方社区成员。
25. Manages Human Resource Department, ensuring compliance with all Corporate, area and property policies and procedures; and current local and government regulations pertaining to employment practices.
管理人力资源部，确保所有工作符合公司，地方和物业的规章制度；符合与员工相关的现行地方和政府规定。
26. Assists the General Manager, where appropriate, in the development and preparation of the Property’s Strategic Plan, Marketing Plan and Goals Program.
协助总经理的工作，必要时制定和准备物业的战略方案，市场规划和目标计划。
27. Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and property policies and program.
确保与员工相关的信息交流设有明确的界线﹣员工关系，员工的工作和物业的规定和计划。
28. Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
根据公司和政府的要求制定并向管理层提交阶段性报告，如员工流动报告，人材储备报告，旷工报告，健康与安全及事故报告等。
29. Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality.
高效，保密的维护和更新员工登记表、法律文件和处理其它人事问题。
30. Maintains effective communications at all levels of management and staff.
同各级管理层和员工进行有效的交流。
31. Assists in maintaining and creating a positive atmosphere within the property that allows for open two way communication that ensures morale and productivity reach the highest possible levels.
在物业内协助保持和营建积极的环境，从而促进开放式的双向沟通，确保员工的积极性和生产率尽可能达到最高水平。
32. Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies.
制定和实施招聘和筛选制度与程序，以便吸引合格人选就任空缺岗位。
33. Ensures all new employees attend the property’s Orientation Program in accordance with Shama guidelines.
确保所有新员工按照莎玛的指导纲要参加物业的上岗培训。
34. Monitors the administration of the Performance Appraisal Program and acts in an advisory capacity to property department heads on the process.
监督管理员工绩效评定计划，并以顾问的身份为物业各部门领导就计划的过程提供建议。
35. Regularly analyses properties’ manpower requirements and recommends selection and development activities to meet those requirements.
定期分析物业人工需求，对选拔和发展工作予以建议，從而满足物业对人力资源要求。
36. Contributes to the development and implementation of improved methods of work and better utilization of staff in all area.
为开发和实施改进工作方法和在各领域更好利用员工提供建议。
37. Counsels property personnel as needed in areas such as career planning, training and development, employee/personal relations and legal issues related to personnel.
需要时提供人事领域内咨询服务，如职业规划，培训与发展，员工或私人关系，与人事相关的法律问题。
38. Ensures applicable laws, regulations, Shama policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken.
确保投诉和纪律处分程序符和适用的法律法规，莎玛的规章制度和工会协议的规定。与部门领导协商讨论适用的方法，然后提交给管理层最终采取行动。
39. Implements and monitors an effective employee relations and welfare program in the properties.
执行并监督物业拥有良好的员工关系和有效的福利计划。
40. Participates in developing and implementing program to ensure employee security and safety.
参与制定和实施安保计划确保员工的安全。
41. Ensures all staff facilities are maintained in good order and meet properties’ cleanliness standards.
确保员工使用的设施正常工作并符合物业的卫生标准。
42. Deals with all problems relating to individuals in an understanding, caring and confidential manner.
用理解，关怀和保密的态度处理员工的个人问题。
43. Ensures that all staff is aware of company benefits and make these available.
确保所有员工了解公司的福利制度，并随时供员工查阅。
44. Reviews property benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the property remains competitive within the local employment market as appropriate.
审查物业的福利和薪酬水平，与服务类竞争对手进行对比，必要时提出建议以确保物业在当地的雇佣市场中具有竞争力。
45. Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate.
监测人力资源领域内当前和未来的趋势、业务和制度，必要时提出建议。
46. Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements.
作为工会谈判小组成员积极参与工会协议的制定工作。
47. Oversees the implementation and administration of Union agreements.
监督工会协议的执行和管理工作。
48. Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to.
维护对养老金计划的管理，保护公司和员工的利益。确保工作符合政府的各项规定。
49. Maintains property Disciplinary Procedures; conducts disciplinary meetings and completes the necessary documentation as necessary.
坚持执行物业的纪律处分程序，招开纪律处分会议，按要求填写必要的文件。
50. Ensures that all staff abides by the Company’s dress codes and property rules.
确保所有员工遵守公司的著装规范和物业规则。
51. Contributes towards regional activities as directed.
按要求为地区的工作效力。
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Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
1. Develops Shama HR strategy in conjunction with the mission, goals and objectives of the properties and presents to Executive Committee.
根据物业的职责，目标和方向制定物业的人力资源战略，并呈交给行政委员会审阅。
2. Establishes the Shama HR framework including:
为物业设立莎玛的人力资源框架，内容包括：
? The organization structure.
组织结构。
? HR Policies and Procedures.
人力资源规章制度。
? Recruitment system.
招聘制度。
? Induction and Orientation procedures.
新员工入职培训程序。
? Training procedures.
培训制度。
? Performance Appraisal system.
工作表现评估系统。
? Transfer and promotion procedures.
调任和晋级程序。
3. Develops a property succession plan.
制定物业接班人计划。
4. Designs HR forms, documents and processes.
设计人力资源表格，文件和程序。
5. Develops staffing policies in line with Shama Shanghai guidelines.
按照莎玛上海的指导纲要制定员工配置制度。
6. Assist Department Heads in customizing Job Descriptions.
协住部门领导设计职位描述。
7. Develops a reward and recognition system.
制定一套员工奖励制度。
8. Perform the role of adviser, consultant and councilor to management and staff.
担当管理层和员工的顾问。
9. Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc).
制定纠正与员工相关的工作问题(包括旷工，人材流动，稳定员工队伍，员工的士气等)。
10. Manage industrial relations issues of the property.
管理物业的劳资问题。
11. Manage workers compensation and rehabilitation and medical insurance.
管理员工康复和赔偿以及医疗保险。
12. Manage the property’s pension scheme.
管理物业的养老金计划。
13. Develop and implement procedures for handling disciplinary and grievance interviews.
制定和实施处理员工纪律和申诉的面谈制度。
14. Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations.
与外部机构建立良好的关系，包括政府培训机构，培训顾问，私人培训供应商和行业协会。
15. Provide advice to the General Manager in the meeting of strategic objectives.
为总经理提供建议以便协助物业实现战略目标。
16. Manage the legal issues of the properties.
管理物业的法律问题。
17. Respond to requests for information from internal and external sources, including Corporate Office.
处理来自内部和外部（包括集团办公室）的工作要求。
18. Maintain remuneration scales in accordance with financial objectives.
制定与财务计划相符合的薪酬标准。
19. Plan bonus, commission and incentive schemes for relevant staff.
为相关员工制定奖金，佣金和奖励方案。
20. Ensures comprehensive and regular staff communication sessions.
确保全面的，常规性的与员工交流思想。
21. Prepares efficient work schedules considering the property and labor requirements.
在考虑物业和劳力需求后制定高效的工作时间表。
22. Works with Director, Finance - China in the preparation and management of the Department’s and properties’ budget.
与中国财务总监一起编制和管理部门和物业的预算。
23. Familiarizes and enforces local HR policies and procedures.
熟悉并执行物业所在地人力资源的规章制度。
24. Liaises with individuals outside the property including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community.
与物业外的个人联系，包括但不限于员工福利代表，律师，应聘人，政府官员，学院和大学代表，竞争对手和其他地方社区成员。
25. Manages Human Resource Department, ensuring compliance with all Corporate, area and property policies and procedures; and current local and government regulations pertaining to employment practices.
管理人力资源部，确保所有工作符合公司，地方和物业的规章制度；符合与员工相关的现行地方和政府规定。
26. Assists the General Manager, where appropriate, in the development and preparation of the Property’s Strategic Plan, Marketing Plan and Goals Program.
协助总经理的工作，必要时制定和准备物业的战略方案，市场规划和目标计划。
27. Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and property policies and program.
确保与员工相关的信息交流设有明确的界线﹣员工关系，员工的工作和物业的规定和计划。
28. Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
根据公司和政府的要求制定并向管理层提交阶段性报告，如员工流动报告，人材储备报告，旷工报告，健康与安全及事故报告等。
29. Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality.
高效，保密的维护和更新员工登记表、法律文件和处理其它人事问题。
30. Maintains effective communications at all levels of management and staff.
同各级管理层和员工进行有效的交流。
31. Assists in maintaining and creating a positive atmosphere within the property that allows for open two way communication that ensures morale and productivity reach the highest possible levels.
在物业内协助保持和营建积极的环境，从而促进开放式的双向沟通，确保员工的积极性和生产率尽可能达到最高水平。
32. Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies.
制定和实施招聘和筛选制度与程序，以便吸引合格人选就任空缺岗位。
33. Ensures all new employees attend the property’s Orientation Program in accordance with Shama guidelines.
确保所有新员工按照莎玛的指导纲要参加物业的上岗培训。
34. Monitors the administration of the Performance Appraisal Program and acts in an advisory capacity to property department heads on the process.
监督管理员工绩效评定计划，并以顾问的身份为物业各部门领导就计划的过程提供建议。
35. Regularly analyses properties’ manpower requirements and recommends selection and development activities to meet those requirements.
定期分析物业人工需求，对选拔和发展工作予以建议，從而满足物业对人力资源要求。
36. Contributes to the development and implementation of improved methods of work and better utilization of staff in all area.
为开发和实施改进工作方法和在各领域更好利用员工提供建议。
37. Counsels property personnel as needed in areas such as career planning, training and development, employee/personal relations and legal issues related to personnel.
需要时提供人事领域内咨询服务，如职业规划，培训与发展，员工或私人关系，与人事相关的法律问题。
38. Ensures applicable laws, regulations, Shama policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken.
确保投诉和纪律处分程序符和适用的法律法规，莎玛的规章制度和工会协议的规定。与部门领导协商讨论适用的方法，然后提交给管理层最终采取行动。
39. Implements and monitors an effective employee relations and welfare program in the properties.
执行并监督物业拥有良好的员工关系和有效的福利计划。
40. Participates in developing and implementing program to ensure employee security and safety.
参与制定和实施安保计划确保员工的安全。
41. Ensures all staff facilities are maintained in good order and meet properties’ cleanliness standards.
确保员工使用的设施正常工作并符合物业的卫生标准。
42. Deals with all problems relating to individuals in an understanding, caring and confidential manner.
用理解，关怀和保密的态度处理员工的个人问题。
43. Ensures that all staff is aware of company benefits and make these available.
确保所有员工了解公司的福利制度，并随时供员工查阅。
44. Reviews property benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the property remains competitive within the local employment market as appropriate.
审查物业的福利和薪酬水平，与服务类竞争对手进行对比，必要时提出建议以确保物业在当地的雇佣市场中具有竞争力。
45. Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate.
监测人力资源领域内当前和未来的趋势、业务和制度，必要时提出建议。
46. Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements.
作为工会谈判小组成员积极参与工会协议的制定工作。
47. Oversees the implementation and administration of Union agreements.
监督工会协议的执行和管理工作。
48. Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to.
维护对养老金计划的管理，保护公司和员工的利益。确保工作符合政府的各项规定。
49. Maintains property Disciplinary Procedures; conducts disciplinary meetings and completes the necessary documentation as necessary.
坚持执行物业的纪律处分程序，招开纪律处分会议，按要求填写必要的文件。
50. Ensures that all staff abides by the Company’s dress codes and property rules.
确保所有员工遵守公司的著装规范和物业规则。
51. Contributes towards regional activities as directed.
按要求为地区的工作效力。
职能类别： 人事经理 人事总监
公司介绍
ONYX Hospitality Group was founded in 1964 and is part of ITALTHAI GROUP, one of Thailand’s leading companies with a wide range of commercial interests including construction, engineering and retail.
ONYX Hospitality Group been at the forefront of the Thai hospitality industry and has built up a reputation for high standards of customer service.
After over four decades of achievement and growth in Thailand, ONYX is poised to become a leading player in the international hospitality market, with plans to expand its network to countries in the Asia Pacific region, including India, Bangladesh, Sri Lanka, The Maldives, China, Hong Kong, Malaysia, Indonesia, Japan, and Middle East
ONYX酒店集团始建于1964年，是泰国龙头企业ITALTHAI集团的一份子。
ITALTHAI集团经营范围广泛，包括建筑、工程与零售。ONYX酒店集团一直是泰国酒店业的先驱，并以其高标准的客户服务闻名遐迩。
在泰国发展四十余载后，ONYX俨然成为国际酒店市场领导者，并定立了宏伟的蓝图，扩大其经营网，朝着其他亚太区域市场，包括印度、孟加拉国、斯里兰卡、马尔代夫、中国、香港、马来西亚、印度尼西亚、日本以及中东挺进。
Onyx has brands including: services apertment-Shama, hotel and resort—Amari, hotel—Ozo etc
Onyx旗下拥有品牌包括服务式公寓-莎玛； 酒店及度假村-阿迈瑞；酒店-傲舍 等
如果您有志于在shama发展您的的职业生涯，请访问我们的公司官方网站：www.shama.com或登录www.onyx-hospitality.com了解更多集团信息
ONYX Hospitality Group been at the forefront of the Thai hospitality industry and has built up a reputation for high standards of customer service.
After over four decades of achievement and growth in Thailand, ONYX is poised to become a leading player in the international hospitality market, with plans to expand its network to countries in the Asia Pacific region, including India, Bangladesh, Sri Lanka, The Maldives, China, Hong Kong, Malaysia, Indonesia, Japan, and Middle East
ONYX酒店集团始建于1964年，是泰国龙头企业ITALTHAI集团的一份子。
ITALTHAI集团经营范围广泛，包括建筑、工程与零售。ONYX酒店集团一直是泰国酒店业的先驱，并以其高标准的客户服务闻名遐迩。
在泰国发展四十余载后，ONYX俨然成为国际酒店市场领导者，并定立了宏伟的蓝图，扩大其经营网，朝着其他亚太区域市场，包括印度、孟加拉国、斯里兰卡、马尔代夫、中国、香港、马来西亚、印度尼西亚、日本以及中东挺进。
Onyx has brands including: services apertment-Shama, hotel and resort—Amari, hotel—Ozo etc
Onyx旗下拥有品牌包括服务式公寓-莎玛； 酒店及度假村-阿迈瑞；酒店-傲舍 等
如果您有志于在shama发展您的的职业生涯，请访问我们的公司官方网站：www.shama.com或登录www.onyx-hospitality.com了解更多集团信息
联系方式
- 公司地址：上班地址：上海市