杭州招聘

Job Description;

1.Develop and communicate a clear understanding of the customer's business, key initiatives and expectations (KPIs, communication model & channels)

2.Facilitate multiple business connections and technical relationships between IACS and the customer regionally and globally.

3.Initiate review the program with internal operational and technical party, so as to timely detect any potential obstacle to program development.

4.Set up and drive meetings with assigned customers to review IAC performance, talk about developments and challenges in client's business.

5.Constantly look for and suggest systems and processes that make it easy for customers to do business with IACS.

6.Initiate and follow through client complaint records (CCRs) to promote continuous improvement or constructive plan for the healthy relationship development for business.

7.Lead, manage and be responsible for program start up of assigned clients.

8.Ensure program changes are channeled and communicated to the right execution parties who will understand and implement the changes for quality outcome.

9.Support the operations by collecting client's inspection/audit seasonality plan, volume forecast, timelines for resources allocation.

10.Engage, plan and coordinate clear, realistic rollout plans with operations, customer service, technical services and IT.

11.Identify risks and assumptions in plans, anticipate problems and plan for contingencies with internal parties.

12.Investigate, share and adopt best practices learned within and outside the IAC organization.

13.Be able to drive meetings by presenting the introduction of BVCPS, the introduction of programs which are developed for clients.

14.Support Business Development Dept's outreach meeting for potential clients with big volume;

15.Support vendor seminars to increase IAC's exposure in the market

16.Bridge between technical and SO/KAM for business development opportunities.

17.Convey clear expectations and be responsible for program related special assignments, monitor progress of key operational functions and redirect efforts when goals change or are not met.

18.Provide constructive & effective proposals for program handling, business support, complaint or crisis handling;

19.Provide trainings to team staffs as requested by N+1 or N+2;

20.Be able to draft guidance on client or program handling to support the daily reference for IAC CRM teams.

Required Skills & Qualifications
Education
? Bachelor degree or above in Engineering or Business Studies or Business English
Experience
? At least 4 years of working experience preferably gained from 3rd party inspection/auditing business or relevant fields in merchandising and consumer products manufacturing.
? Experience in supervising and managing assignments across locations and teams.
? Experience in working in a structured company of diversified cultures.
Required Skills, Knowledge and Characteristics
? Communicating effectively to explain things clearly, in speech and in writing, and the ability to listen well. ? Collaborative and able to work well and relate to people at all levels.
? Self -motivated to show drive and initiative to assume responsibilities.
? Honest and have high level of integrity to deal constructively with mistakes and setbacks
? Adapt appropriately to competing demands and shifting priorities in work lives.
? Proven track record of strong client relationship development skills
? Demonstrated ability to find relevant information, analyze issues and recognize the implications.
? Strong analytical and problem solving skills.
? Persistent to drive improvements.
? Attentive to details.
? Familiar with and willing to learn information technology applications e.g. Word, Excel, PowerPoint, Internet
? Familiar with inspection and auditing

法国国际检验局 (Bureau Veritas) (简称BV)是一家具有国际领导地位的检验、认证、咨询及工程质量控制机构。在质量、健康、安全、环境（QHSE）以及社会道德责任（SA）方面为客户提供业界领先的认证、检测、评估、培训及咨询服务。

公司成立于1828年，总部设在法国，其服务网络遍布全球140个国家和地区的600多个办事处及实验室，工作人员超过22000人，为全球超过280，000家客户提供专业而优质的服务。

上海申美商品检测有限公司作为法国国际检验局与上海检验公司的合资公司，主要为国内外消费品和零售市场提供质量保证。伴随公司业务的快速发展，我们期待着优秀的您的加入。

Bureau Veritas, founded in 1828, headquartered in Paris, is one of the largest international groups with recognized expertise helping clients comply with standards and regulations relating to Quality, Health & Safety, Environment and Social Responsibility.

Bureau Veritas first presence in China was with its Marine business in 1901. In 1993, Bureau Veritas set up a new office in Shanghai. Now it has around 30 offices in China supporting over 3000 clients, with more than 5000 employees working in Greater China region.

In China, Bureau Veritas business operations are under 4 business divisions: Marine, Industry & Facilities, Consumer Products Services, and Government Service & International Trade.

Bureau Veritas Consumer Products Services (Shanghai) - Inspection, Audit & Assessment Services is a joint venture company with Shanghai Inspection Cooperation and specializes in Consumer Products Inspection, Audit & Assessement Services. Being as a third party inspection body, we provide independent, impartial and professional inspection service to our clients.

We have set up seven offices respectively in Shanghai, Ningbo, Qingdao, Nanjing, Hangzhou, Tianjin and Wenzhou. We offer quality assurance services for retailers and manufactures of toy, juvenile, premium, textile, electronic, hard goods and household products. Our business covers Inspection Service (including Hardline, Softline, and Electric & Electronic Product Line) and Audit & Assessment Service (including Social Accountability and Factory Assessment).

For more information, please visit our website below.

With the fast growth of our business in China, we are inviting high calibers to join our team. Pls send your resume, copy of ID card and relevant certificates to the address below. 有意者请将中英文简历、学历证明、相关证书、身份证复印件及薪金要求寄往如下地址：

Pls do add Job Code in the subject of your application email. 请申请者务必
在邮件主题中表明所申请之职位代码。