杭州招聘

Business Segment

Healthcare Molecular Imaging & Computed Tomography

About Us

GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.com

Role Summary/Purpose

The Service Engineer position is responsible for ensuring on-time delivery of specific service product features, technical publications, training, global parts availability, or service process validation. The role will be involved in the full life cycle of the product from definition to verification/validation and installed base support.

Essential Responsibilities

• Drive customer complaints handling. Track and solve design quality issues timely,
• Provide top level service support to global OLC (On-Line-Center) engineers and Service Engineers
• Identify opportunities to improve design quality in new design based on IB quality feedback and user needs collection.
• Handle root cause of field problem investigation and drive corrective and preventive action.
• Review and execute verification/Validation work for newly designed products.
• Train Field Service Engineers
• Lead field recall program (Field Modification Instruction) and track the 100% execution.
• Support NPI program for verification and installation
• Release field service note
• Support manufacture for key issue.
• On-site hospital support for serious field complaint

Qualifications/Requirements

• Bachelor or Master of Engineering in Electronics, Electromechanical Engineering/Computer Science, or Bio-medical Engineering.
• Have comprehensive background of Engineering.
• One or more of following experiences are desired.
• 3 + years product development experience, preferably for large and complex devices
• or rich service experience on large equipment or complex medical equipments
• or 2 years+ working experience in global companies.
• Knowledge of quality control and statistics.
• Strong customer sense, style of quick driving tasks.
• Strong technology and process background in global companies.
• Strong capability to face challenge and solve complicated problem.
• Good Communications and proficient written and Spoken English.
• Team player with boundless spirit.
• Readiness on travel.

GE医疗集团提供革新性的医疗技术和服务，以满足需求，使全世界更多的人能以更可负担的成本获得更好的医疗服务。GE专注于世界至关重要的问题，以优秀人才和领先技术致力于应对行业重大挑战。GE医疗集团在医学成像、软件和信息技术、患者监护和诊断、药物研发、生物制药技术、卓越运营解决方案等多个领域，助力专业医务人员为患者提供优质的医疗服务。