Technical Support Manager
爱德(杭州)牙科设备有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2014-07-17
- 工作地点:杭州
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:售前/售后技术支持经理
职位描述
Responsibilities
Under the direction of the China National Sales Manager, develop and execute effective technical training and support programs that align to the Sales Strategy for A-dec China.
1.Assure successful and cost effective technical training of A-dec personnel, dealers, and school and government service personnel by designing, implementing, conducting, reviewing and modifying technical training programs.
2.Contribute to the sales effort through direct contact with people at the dealer-level. In the training environment, the incumbent's knowledge of competitive products allows effective answers regarding adapting A-dec parts to competitive equipment, etc.
3.Contribute to effective communication and problem solving with Area Managers through researching and answering technical questions asked by the Area Managers and customers.
4.At industry trade shows: lead training activities; provide assistance in set-up and take-down of A-dec product displays; assist A-dec representatives on the show floor by answering doctors' and dealers' questions; and, in general, explaining features of A-dec equipment.
5.Provide assistance to the Product Managers with the installation and removal of user test products.
6.Supervise support staff of technicians: Monitor and measure work activity to achieve departmental goals and activities which support of the corporate objectives; Strive to maintain an engaged workforce by providing and environment that fosters creativity, teamwork and quality communication.
7.Contribute to an environment of self-sustaining, continuous improvement consistent with corporate objectives by participating in activities designed to improve throughput times and eliminate waste in a manner that is measurable and provides value to the product and/or service that is delivered.
8.Contribute to A-dec's reputation for providing effective service by coordinating special projects as requested.
9.Other duties as assigned.
Minimum Qualifications
1.Demonstrates ability to communicate effectively in Mandarin Chinese & English, orally and in writing.
2.Demonstrates good organizational skills and the ability to manage time and resources effectively.
3.Demonstrates ability to work independently as well as in a team environment.
4.Must be able to commit to extensive travel (50-60%).
5.Demonstrated training experience at a professional level including at least three years of face to face stand up instruction taught to large groups (minimum of 8 – 10 people) using training aids and materials for classes at least 3 days in length.
6.Manage and coordinate resources, multiple and diverse activities, initiatives and projects.
Under the direction of the China National Sales Manager, develop and execute effective technical training and support programs that align to the Sales Strategy for A-dec China.
1.Assure successful and cost effective technical training of A-dec personnel, dealers, and school and government service personnel by designing, implementing, conducting, reviewing and modifying technical training programs.
2.Contribute to the sales effort through direct contact with people at the dealer-level. In the training environment, the incumbent's knowledge of competitive products allows effective answers regarding adapting A-dec parts to competitive equipment, etc.
3.Contribute to effective communication and problem solving with Area Managers through researching and answering technical questions asked by the Area Managers and customers.
4.At industry trade shows: lead training activities; provide assistance in set-up and take-down of A-dec product displays; assist A-dec representatives on the show floor by answering doctors' and dealers' questions; and, in general, explaining features of A-dec equipment.
5.Provide assistance to the Product Managers with the installation and removal of user test products.
6.Supervise support staff of technicians: Monitor and measure work activity to achieve departmental goals and activities which support of the corporate objectives; Strive to maintain an engaged workforce by providing and environment that fosters creativity, teamwork and quality communication.
7.Contribute to an environment of self-sustaining, continuous improvement consistent with corporate objectives by participating in activities designed to improve throughput times and eliminate waste in a manner that is measurable and provides value to the product and/or service that is delivered.
8.Contribute to A-dec's reputation for providing effective service by coordinating special projects as requested.
9.Other duties as assigned.
Minimum Qualifications
1.Demonstrates ability to communicate effectively in Mandarin Chinese & English, orally and in writing.
2.Demonstrates good organizational skills and the ability to manage time and resources effectively.
3.Demonstrates ability to work independently as well as in a team environment.
4.Must be able to commit to extensive travel (50-60%).
5.Demonstrated training experience at a professional level including at least three years of face to face stand up instruction taught to large groups (minimum of 8 – 10 people) using training aids and materials for classes at least 3 days in length.
6.Manage and coordinate resources, multiple and diverse activities, initiatives and projects.
公司介绍
A-dec公司由Ken和Joan Austin创立于1964年,是全球***的牙科设备制造商。
公司总部坐落于美国俄勒冈州的纽堡市,占地面积超过20万平方米,拥有15栋厂房和近6万平方米的厂区。
A-dec的愿景是通过提供优质的客户体验,使A-dec成为全球首选的牙科设备和服务的供应商。全球有超过75个国家的牙科学校及机构选用A-dec产品,超过80%的美国及加拿大牙科学院均在使用A-dec的设备。
2009年12月,A-dec在中国投资设立了独资工厂:爱德(杭州)牙科设备有限公司。A-dec的成功很大程度上归功于众多勤奋的员工。公司一直致力于给员工提供健康良性的工作环境、富有竞争力的薪酬福利,专业化的管理制度以及公平公正、开放信任的企业氛围。
随着发展中国家口腔医疗设备市场的持续高速发展,产业正处于爆发性增长的前期。期待着你加入这一朝阳产业!
业内罕见的做四休三工作模式,周周都是小长假,让你工作家庭两不误!还犹豫什么呢?赶紧来吧!加入我们,等的就是你!
简历投递: hr@a-dec-hz.com
公司总部坐落于美国俄勒冈州的纽堡市,占地面积超过20万平方米,拥有15栋厂房和近6万平方米的厂区。
A-dec的愿景是通过提供优质的客户体验,使A-dec成为全球首选的牙科设备和服务的供应商。全球有超过75个国家的牙科学校及机构选用A-dec产品,超过80%的美国及加拿大牙科学院均在使用A-dec的设备。
2009年12月,A-dec在中国投资设立了独资工厂:爱德(杭州)牙科设备有限公司。A-dec的成功很大程度上归功于众多勤奋的员工。公司一直致力于给员工提供健康良性的工作环境、富有竞争力的薪酬福利,专业化的管理制度以及公平公正、开放信任的企业氛围。
随着发展中国家口腔医疗设备市场的持续高速发展,产业正处于爆发性增长的前期。期待着你加入这一朝阳产业!
业内罕见的做四休三工作模式,周周都是小长假,让你工作家庭两不误!还犹豫什么呢?赶紧来吧!加入我们,等的就是你!
简历投递: hr@a-dec-hz.com
联系方式
- Email:hr@a-dec-hz.com
- 公司地址:广州