杭州招聘

Impact on the Business (30%)
-Leads the team and ensure the smooth transition of all migration / remigration projects, which shall involve comprehensive reivew of the business migration plan, and progress of migrations.
-Consistently implements the revised methodology across all new migrations
-Active participation and escalation of concerns of individual migration project status in GRMG meeting
-Ensures a ‘tight ship’ is run at site level in terms of the Resource and Capacity management
-Pro-actives tracking of group plan update for all planned and out of plan migrations and ensures the data accuracy
-Acts as gatekeeper of implementation of Commercial Terms, GRCG and all guidelines of Risk Functions for all new migrations and any exceptions to be earmarked documented and agreed by the relevant stakeholders including Central & Site Risk Functions and Central Account Management Team

Customers / Stakeholders (25%)
-Facilitates the successful implementation of system and procedure enhancement / amendment by co-ordinating users and other internal/external departments to cope with new changes
-Closely co-ordinate with Operations, HR, Training, Technology, Compliance and Finance teams to ensure timely escalation or resolution of any business constraints in achieving the annual migration plan for GSC site.
-Co-ordinates the space planning, relocation and renovation at HDPG level by acting as a coordinator for data reconciliation, workplace allocation, relocation / renovation plan preparation.

Customers / Stakeholders (25%)
-Facilitates the successful implementation of system and procedure enhancement / amendment by co-ordinating users and other internal/external departments to cope with new changes
-Closely co-ordinate with Operations, HR, Training, Technology, Compliance and Finance teams to ensure timely escalation or resolution of any business constraints in achieving the annual migration plan for GSC site.
-Co-ordinates the space planning, relocation and renovation at HDPG level by acting as a coordinator for data reconciliation, workplace allocation, relocation / renovation plan preparation.

Customers / Stakeholders (25%)
-Facilitates the successful implementation of system and procedure enhancement / amendment by co-ordinating users and other internal/external departments to cope with new changes
-Closely co-ordinate with Operations, HR, Training, Technology, Compliance and Finance teams to ensure timely escalation or resolution of any business constraints in achieving the annual migration plan for GSC site.
-Co-ordinates the space planning, relocation and renovation at HDPG level by acting as a coordinator for data reconciliation, workplace allocation, relocation / renovation plan preparation.

Knowledge & Experience / Qualifications
1.Diploma or Degree holder at a recognized university or college.
2.Project management skill including encompassing feasibility study capability, implementation and review monitoring skill, people/resources management skill, planning and organizing skill, decision making & problem solving skill etc.
3.Banking Operations knowledge with no less than 5 - 10 years hand-on experience on information processing services in financial industry.
4.Effective interpersonal skill, being able to communicate effectively with parties concerned about the plan of the migration or remigration projects.
5.Analytical and learning skills, the job holder must have an analytical mind to extract/conclude useful ideas from enormous information. He or She should also be a quick learner to adapt to various new systems/procedures.
6.Presentation and coaching skill, the job holder should have necessary presentation skill to introduce/present the relevant parties of the procedure/plan. He or She should also be able to coach his or her subordinates for their development.
7.Proven experience of successfully leading, managing and developing a team with responsibility of diverse process migrations across a range of business units.

If you are interested in this position, please apply via this link. Else your application will not be handled.
https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=00004DWT

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营