杭州招聘

Impact on the Business / Customer and stake-holder management

-Build and lead team for Credit services to support the GB Relationship manager (RM) teams by producing credit applications with high quality and in a timely manner

-Follow GBM Compliance procedures and guidance, complete compliance on-going training and assessments

-To ensure personal and team adherence to compliance processes set out in DIB / FIM

-To ensure that work related / confidential documents are not lying unattended on desk or printer and drawers are locked

-Effectively manage money laundering, counter terrorist financing, fraud and reputation risk

Impact on the Business / Customer and stake-holder management

-Ensure the team delivers high level of credit application quality

-Take admin responsibilities and drive the team L&D efforts

-Ensure that people are engaged and GPS scores improve year on year

Personal effectiveness

-Lead by example and demonstrates right attitude

-Prioritise and schedules time effectively. Anticipate problems and difficulties and is flexible in revising contingencies accordingly

-Is proactive and prepared to commit to action and be held accountable for the outcome

-Effectively manage the team

-Develop and manage analysts – keeps them engaged and motivated

-Proactive communication of tasks in hand and updating team of available capacity

-Share workload when team members are on leave/project needs priority

-Assist in review and quality control

-Be responsive at all times – respond to emails and calls on time; keeps the team informed incase of any long period of unavailability during the day

-Keep all stakeholders informed about leave plans in advance and avails all planned leaves within the calendar year

-Meet deadlines regularly

Teamwork

-Teamwork – Co-operate and work well with team in the pursuit of business aims. Enable and support a sense of team spirit, encouraging an environment of open communication and the sharing of information

-Building & Maintaining Relationships – Interact with others in a sensitive manner and builds rapport. Be an effective listener and seeks to understand and show respect for the views and values of other people and other cultures. Build and maintain networks and positive working relationships

Learning and development

-Continuous learning and improvement for self

-Identify training needs for juniors

-Support and coach analysts in the team ensuring instructions are clear and high quality work is produced

-Develop and revisits a PDP for the team members

Problem solving and technical knowledge

-Attention to details – accurate with numbers

-Analytical reasoning - Seeks relevant information for solving problems and making decisions and analyses and comprehends information accurately and logically providing value addition

-Assign appropriate work and deadlines to analysts and interns. Gives clear directions, guidance and support to ensure deliverables are completed accurately and on time as well as to develop their skills

-Possesses adequate advanced knowledge in finance, accounting and quantitative analysis and develops it

Operational Effectiveness & Control

-Maintain sound asset quality to safeguard the bank from potential losses

Service Excellence

-Understand the banking and markets environment and demonstrates industry and sector knowledge and keeps the team up to date with matters relating to own field – encourages juniors in the team for the same

-Understand HSBC group strategy, how the business is structured and organized, engages effectively with colleagues across businesses and products and works collaboratively in a global context – encourages juniors in the team for the same

Knowledge & Experience / Qualifications

-Good knowledge of financial and credit modeling

-Excellent quantitative and analytical skills

-Highly proficient at Excel, Powerpoint and Word

-Strong accounts, finance, quantitative and business writing skills

-Good at multitasking

-Excellent communication and interpersonal skills

-Eye for detail

-10+ years of relevant work experience

-University Post - Graduates (master’s degrees in Finance / Economics /Commerce /Accountancy)

-CFA and other reputed professional finance course

If you are interested in this position, please apply via this link. Else your application will not be handled. https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=00004GT2

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营