杭州招聘

Basic Function / General Description:
- This function will manage the initial Root Cause Analysis of returned products from customer site
- Will be responsible for AMT Material request and follow up with customers
- Will participate in component developments to support DFX to meet Otis' expectations and Quality/Reliability requirements.
- The deployment of Robust Design and field installation process as well as Health and Safety Program, including training of Otis associate personnel will be part of responsibility.

Duties, Responsibilities & Authorities:
- Leading the Relentless Root Cause Analysis of Components returned from customers.
- Manage AMT Process from receiving material to analysis and close loops with customers
- Developing an effective monthly reporting structure for AMT/FTB performance measurement,
- This position is responsible to interface with suppliers, customers and/or field directly.
- Lead / participate in ACE initiatives and apply ACE tools into daily work and task.

Accountability & measures:
- Job performance will be measured in accordance to Safety, Product AMT/FTB solving ratios & Escapes, MFA's of Otis CLC's, on time completion

Work experience & skills requirements:
- Minimum of 7 years experience in a electrical engineering and /or manufacturing quality control or field installation;
- Excellent written and verbal communication skills, in both Chinese and English.
- Good interpersonal and leadership skills
- Ability to independently organize tasks and work to a project plan.
- Self-motivated and able to handle pressure
- Enhanced skills to use MS Excel and apply basic statistical to database e.g.Pareto.
- Knowledge of, and experience with, statistical process control and advanced quality planning tools such as FMEAs, control plans, control charts, Ppk/Cpk studies & analysis, manufacturing flow charts and measurement systems.
- Strong organizational and problem solving skills: knowledge of, and experience with, fishbone, 5 why analysis, Pareto analysis and other problem solving tools.

Educational Requirements
Professional Degree in System Design Engineering, Manufacturing, Industrial Engineering, Mechanical / Electrical / Material Engineering or equivalent

奥的斯推动世界前行，让人们在更高、更快、更智能的世界联系无间、发展无限。我们是全球知名的电梯和自动扶梯制造商、安装和服务提供商，每天运送乘客约20亿人次，维保电梯和电扶梯210多万台。在世界各地诸多知名的地标建筑、交通枢纽、商厦和住宅等，都可以看到奥的斯电梯的身影。奥的斯总部位于美国康涅狄格州，全球员工约70,000人，其中包括约41,000名维保工程师，致力于满足全球200多个国家和地区的客户和乘客需求。

Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2 billion people a day and maintain more than 2.1 million customer units worldwide. You’ll find us in the world's most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 70,000 people strong, including 41,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories.