杭州招聘

Job Description:
-Output of assigned tasks has a high degree of accuracy;
-Evidence of looking for solutions and opportunities to improve processes which end up saving valuable time, money or resources;
-Seen as a reliable source in data gathering and analysis;
-Achievement of assigned tasks within established deadlines;
-Maintenance of key records and control of returns;
-Timely distribution of key communications;
-Stakeholder feedback;
-Adherence to standard company performance standards and code of conduct policies;
-Clarity of communication through all forms of communication provided (email, correspondence, verbal);
-Accuracy of arrangements, schedules, itinerary and other assigned work through a high degree of attention to detail and validation of items where coordination with other areas is required;
-Demonstration of brand values in undertaking duties;
-Have a solid understanding of all factors impacting the operation he/she supports and be able to communicate this information to necessary parties to achieved results;
-Number of process improvement recommendations;
-Exhibits a positive attitude towards change;
-Evidence of sharing knowledge, best practices with colleagues at all levels to ensure they achieve their goals and business objectives;
-Assists in the implementation of the Group compliance policy locally with the relevant Compliance Officer;
-Timely implementation of internal and external audit points together with any issues raised by external regulators;
-Completion of technical training that enhances system knowledge and proficiency;
-Timely completion of mandatory compliance, risk and regulatory learning modules;
-Immediate and accurate flagging of risks as identified;
-Adherence to all heath code, fire regulations as required based on local regulations

Skills/Experience Required:
-Minimum of 2 years of experience in secretarial or administrative role in a high complex environment ;
-Advanced level, knowledge in word processing, spreadsheets and MS Office applications;
-Proficient in language(s) required by process;
-Excellent oral, written, and interpersonal communication skills. Able to communicate clearly and confidently with Management at all levels;
-Excellent listening and problem solving skills;
-Ability to adapt in a dynamic and fast-paced environment;
-Must have proven ability to rapidly develop and deploy solutions to support programs/initiatives;
-Experience in planning and organizing events / meetings;
-Ability to work well within a team and take the initiative to work independently when required;
-Sense of urgency and ability to take on tasks and manage them alone with excellence;
-Excellent organization skills;
-Flexible approach to working hours

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营