技术支持工程师 Technical Support Engineer
摩菲仪器仪表(杭州)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化 汽车及零配件
职位信息
- 发布日期:2013-09-26
- 工作地点:杭州
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:售前/售后技术支持工程师
职位描述
工作职责:
1.通过日常的电话和邮件,对公司内外的客户提供优质的技术服务。
2.关注客户发生的各种技术和质量问题,对于有趋势性的问题,应收集完整的、准确的和专业的数据,整合后向公司汇报,并跟踪直至该问题能被彻底解决。
3.通过与客户的沟通,及时了解公司产品的使用情况。将与产品有关的,有价值的信息传递给公司各部门,以便公司在设计、生产等环节能够持续改进。
要求:
1.电子/工业自动化等相关专业,本科学历。
2.3年以上电子行业/工控行业的工作经验。能够熟练使用常规的电子测量仪器,如:万用表,示波器,信号发生器等,以诊断电子和电气线路故障。
3.具有C语言和梯形语言的程序设计能力者优先考虑。
4.具有良好的与外部客户和公司内部部门间沟通的能力。具有良好的英语口头和书面表达能力。
5.具有良好的解决问题的能力和职业素养。
Responsibilities:
1.Provide excellent technical service to customers, both internal and external, through daily phone and email support.
2.Keep focus on the failures from field, if any trend is judged, submit the issue with sufficient field information to company, follow the issue until completely resolved.
3.Through communicate with client, keep in touch with the utilization of products. Prompt forward the product related information to company for continuous improvement.
Qualification:
1.B.S. Degree in Electronic Engineering or Industrial Automation.
2.3+ years of experience in the technical field of electronic and/or industrial control industry, must have hand-on experience in using multimeter, scopemeter, signal generators etc, to troubleshoot electronic and electrical circuitry.
3.Knowledge of programmable controller and programming skills in C (C语言) and ladder logic (梯形语言) will be a big plus.
4.Be-able to communicate well with internal and external customer. Good communication skills in English, both verbal and written.
5.Engineer-like problem solving.
1.通过日常的电话和邮件,对公司内外的客户提供优质的技术服务。
2.关注客户发生的各种技术和质量问题,对于有趋势性的问题,应收集完整的、准确的和专业的数据,整合后向公司汇报,并跟踪直至该问题能被彻底解决。
3.通过与客户的沟通,及时了解公司产品的使用情况。将与产品有关的,有价值的信息传递给公司各部门,以便公司在设计、生产等环节能够持续改进。
要求:
1.电子/工业自动化等相关专业,本科学历。
2.3年以上电子行业/工控行业的工作经验。能够熟练使用常规的电子测量仪器,如:万用表,示波器,信号发生器等,以诊断电子和电气线路故障。
3.具有C语言和梯形语言的程序设计能力者优先考虑。
4.具有良好的与外部客户和公司内部部门间沟通的能力。具有良好的英语口头和书面表达能力。
5.具有良好的解决问题的能力和职业素养。
Responsibilities:
1.Provide excellent technical service to customers, both internal and external, through daily phone and email support.
2.Keep focus on the failures from field, if any trend is judged, submit the issue with sufficient field information to company, follow the issue until completely resolved.
3.Through communicate with client, keep in touch with the utilization of products. Prompt forward the product related information to company for continuous improvement.
Qualification:
1.B.S. Degree in Electronic Engineering or Industrial Automation.
2.3+ years of experience in the technical field of electronic and/or industrial control industry, must have hand-on experience in using multimeter, scopemeter, signal generators etc, to troubleshoot electronic and electrical circuitry.
3.Knowledge of programmable controller and programming skills in C (C语言) and ladder logic (梯形语言) will be a big plus.
4.Be-able to communicate well with internal and external customer. Good communication skills in English, both verbal and written.
5.Engineer-like problem solving.
公司介绍
摩菲仪器仪表(杭州)有限公司
摩菲仪器仪表(杭州)有限公司是一家成立于2005年的外资企业,位于国家级杭州经济技术开发区。母公司于1939年成立于美国,70多年来一直专注于研究及生产用于工业控制的各种产品,特别在发动机及动力设备控制技术上居于世界领先地位。产品应用领域广泛,包括汽车、石油天然气、工程机械、船舶等行业。其业务遍及全球,并在北美、欧洲及亚洲设有主要的生产研发基地。杭州分公司自成立以来发展迅速,已成为摩菲公司在亚太地区的研发、生产及销售中心。
摩菲提倡员工在平等的、愉快的工作环境中以积极进取的团队精神共同创造价值。我们提供优越的福利和海外培训机会,关注员工的个人职业发展,和员工一起共同营建积极愉悦的企业文化!
FW Murphy Instruments (Hangzhou) Co., Ltd., a US wholly owned control instruments company, has established its business operations in Hangzhou since 2005. Based in the United States, FW Murphy has been an equipment management, monitor and control solutions provider for over 70 years, and has business establishments in North/South America, Europe, and Asia. It is known around the world as a leading innovator in engine and engine-driven equipment controls and monitoring system. Typical applications for our products include oil and gas production and transmission, on-highway, off-highway and construction equipment, irrigation and agriculture, power generation, and marine. Murphy Hangzhou is our manufacturing base in Asia and sales & marketing headquarter for the Asian Pacific.
We encourage and support employees to achieve bold and inspiring common goals in a positive and fun atmosphere. We offer competitive benefit packages. Oversea cross training is provided to support the promising career opportunities.
摩菲仪器仪表(杭州)有限公司
地址:杭州经济技术开发区23号大街77号
邮政编码:310018
摩菲仪器仪表(杭州)有限公司是一家成立于2005年的外资企业,位于国家级杭州经济技术开发区。母公司于1939年成立于美国,70多年来一直专注于研究及生产用于工业控制的各种产品,特别在发动机及动力设备控制技术上居于世界领先地位。产品应用领域广泛,包括汽车、石油天然气、工程机械、船舶等行业。其业务遍及全球,并在北美、欧洲及亚洲设有主要的生产研发基地。杭州分公司自成立以来发展迅速,已成为摩菲公司在亚太地区的研发、生产及销售中心。
摩菲提倡员工在平等的、愉快的工作环境中以积极进取的团队精神共同创造价值。我们提供优越的福利和海外培训机会,关注员工的个人职业发展,和员工一起共同营建积极愉悦的企业文化!
FW Murphy Instruments (Hangzhou) Co., Ltd., a US wholly owned control instruments company, has established its business operations in Hangzhou since 2005. Based in the United States, FW Murphy has been an equipment management, monitor and control solutions provider for over 70 years, and has business establishments in North/South America, Europe, and Asia. It is known around the world as a leading innovator in engine and engine-driven equipment controls and monitoring system. Typical applications for our products include oil and gas production and transmission, on-highway, off-highway and construction equipment, irrigation and agriculture, power generation, and marine. Murphy Hangzhou is our manufacturing base in Asia and sales & marketing headquarter for the Asian Pacific.
We encourage and support employees to achieve bold and inspiring common goals in a positive and fun atmosphere. We offer competitive benefit packages. Oversea cross training is provided to support the promising career opportunities.
摩菲仪器仪表(杭州)有限公司
地址:杭州经济技术开发区23号大街77号
邮政编码:310018
联系方式
- 公司网站:http://www.fwmurphy.com
- 联系人:余小姐