杭州 [切换城市] 杭州招聘杭州客服及技术支持招聘杭州售前/售后技术支持工程师招聘

OSS Solution Integrator(爱立信/Ericsson)00055767

Ericsson (China) Communications Co.LTD 爱立信(中国)通信有限公司

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备

职位信息

  • 发布日期:2012-07-31
  • 工作地点:北京
  • 招聘人数:6
  • 工作经验:三年以上
  • 学历要求:本科
  • 职位类别:售前/售后技术支持工程师  

职位描述

Description

The OSS Solution Integrator performs configuration and integration of nodes and solutions in the Operation Support System. The solutions can be integrated in the customer's existing or new network organization or processes. The OSS Solution Integrator ensures that the integration is performed as planned and verifies that the solution is working as Ericsson and the customer have agreed.

Solutions Integrator shall actually implement & integrate the SI solution as specified in the detailed solution design document from Solution Architect to meet the customer requirements.

Solutions Integrator needs to have drilled knowledge in specific solution areas and should be open to cross-train themselves in other solution areas. They need to understand customer requirements and implement the solution.

He should be able to identify scope creep and inform the Solution Architect and/or the Project Manager.

This role demands positive mind-set, hands on delivery experience, solution understanding and ability to quickly adapt / learn new solutions delivery. Also please refer to FR - SI Solutions Integrator

Qualifications

Responsibilities

The OSS Solution Integrator shall have roles and responsibilities to:

- Prepare/perform pre-configuration and pre-integration site check according to installed hardware and system requirements to ensure that all equipments are ready for integration.

- Prepare/perform network configuration and integration test for new and expanded OSS elements.

- Prepare/perform changing, upgrading, or replacement of hardware and/or software of OSS elements.

- Prepare/perform OSS system demonstration and/or acceptance as required.

- Prepare/perform interoperability test/verification of OSS elements.

- Ensure OSS equipments are fully tested, including required functions and/or features.

- Ensure OSS nodes are ready for traffic.

- Ensure and control progress of assigned project according to project plan, including escalation in case of delay.

- Gather all the required and valid tools, methods and processes, following recommendations/guidelines for delivery process where possible.

- Prepare and perform a technical hand-over to the support organization/customers.

- Produce documentation such as list of test cases, test instruction, Method of Procedure (MOP), test progress and report.

- Properly handle customer requests.

- Prepare/perform implementation and activation of new features.

- Perform troubleshooting and ensure that problems and/or outstanding issues are properly handled.

- Be a point of technical coordination escalation for on-site problems and issues. Give technical support to ASPs when needed.

- Play as a team leader when required.

- Support/Coach lower level engineer.

- Support the NRO personnel and ASPs in transferring technical knowledge and skills.

- Work effectively in teams from other SI, ELS & GSDC resources.

- Proactive competence development of self in new solution areas & certification.

- Ensure strict SI delivery as per contracted scope with proper change management.

Qualification

1 Education

Bachelor degree in Telecommunication Engineering, Electrical, Electronics or Computer science

2 Experience

Having at least 3 years of experience in telecommunications, preferably with telecom management and systems integration background

Competencies

1 Professional/Technical Competence

Excellent knowledge on OSS-RC and ENIQ solution area

Knowledge on other vendor's Fault Mgmt, Performance Mgmt, and Configuration Mgmt solution will be an added advantage.

Good knowledge on Network Management and Service Assurance Solutions (Fault Management, Performance Management, Configuration Management, Inventory Management, Service Quality Management, etc.)

Good developed skill on GSM, WCDMA and LTE node Integration

Good developed skill on IP networking

2 Business Competence

- Having Ericsson Business process knowledge will be an advantage

- Good ability in using English language (written & oral communication)

3 Human Competence

- Good interpersonal skill and able to work as a team

- Good consultative skill

- Good Problem Solving & Decision Making skill

- Able to work under pressure, good stress tolerance


To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00055767

公司介绍

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会,让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。

联系方式

  • 公司地址:南京市江宁区池田路32号