杭州招聘

Assistant Manager, AML Investigations - 反洗钱调查营运副经理（合规营运部）

Job Duties:
-To investigate internal reports made by front line units or CAMP alerts escalated by GZC. Collect necessary information via intelligently use of internal IT systems, online sources and any other investigative skills for conducting a ML risk assessment.
-To handle Due Diligence / WOLF / Sanction / Fraudulent IRTTs inquiries from the CMP/ group offices / subsidiaries / the local authority. To handle some ad hoc inquiries (e.g. transaction involving Egypt and Tunisia.
-Complete all assigned investigations within an agreed timeframe and make sensible recommendations, which are commensurate with his/her findings of investigation, for disposal of the case and future management of the involved accounts and entities. Draft comprehensive and concise STR or non-disclosure report
-Provide on the spot and sensible advice to enquiries on ML related matters raised by internal customer groups, such as KYC Centralized Unit, Relationship Managers, frontline reporting staff, etc. Provide sensible advice and guidance to junior investigation officers of GZC in respect of assessment of CAMP alerts.
-Manage and deal with the day to day administration of the AMH Investigation Team.
-Keep update on Group SAR management policy and standards, the internal / external audit requirement on the money laundering investigation process, and the operation and monitoring mechanism of CAMP
-Procedural changes / new initiatives are reviewed, fully communicated to and implemented by the teams under control
-Process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and Service Level Agreements (SLAs)
-Extract, Record and Provide in a suitable format, Management Information to Line Manager and other Senior Management.
-Provide advice and guidance to the CAMP Level one staff on all aspects of their role including decision making on SARs and their dealings with staff in branches and other departments.
-Provide advice and guidance to staff in the branch network and other business areas on Money Laundering Reporting issues and other relevant matters.
-Undertake a review of the Manual SARs received during the day to ensure that backdated/urgent cases are given priority.
-Process productivity and quality targets are set, monitored and achieved to ensure optimum resource utilization and achievement of business objectives and Service Level Agreements (SLAs)
-Ensure ‘Knowledge retention’ in the section by reinforcing concepts through continuous staff training.
-Effective communication with peers in terms of best practice sharing to ensure that optimum use of resource is made across the sections and that a robust cross training plan is in place to multi skill operation teams.
-Needs to handle call to branches on cases which involves advising closure of accounts / exiting the relationship with the high risk customer.
-Planning, organizing and conducting regular discussions with the CAMP teams in GZ on sharing of feedbacks and best practises.
-Job Holder needs to regularly update the teams with the latest AML news, trends and techniques.
-Support specific (i.e. named) projects as requested and guided by management.
-To be aware of the Operational Risk scenario associated with their role, and to ensure that all actions take account of the likelihood of operational risk
-Issues / problems are effectively investigated and resolved or are appropriately referred with recommendations.
-By ensuring all actions take account of the likelihood of operational risk occurring.
-By addressing any areas of concern in conjunction with line management and/or the appropriate department

Requirements:
-Entry level qualification as required for the process / as per the benchmark agreed upon between HR and Operations.
-Bank IT systems
-Product knowledge
-Knowledge of topical issues relating to money laundering, crime and terrorism.
-Experience in CAMP processing environment.
-Broad experience of how the different financial circumstances of customers are reflected in their account activity and the ability from that experience to recognize when activity is suspicious rather than unusual or in keeping.
-Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
-Ability to learn quickly, transfers knowledge appropriately, understand and interpret numeric data. Evidence of good analytical, statistical and data mining skills to study trends and make projections. Production management skills and ability to initiate process improvements.
-Leadership skills, with ability to build rapport with, relate to and effectively develop a wide range of people.
-The jobholder requires:
-Sound understanding of the relevant regulatory requirements
-Sound understanding of HK criminal law concerning the offences and defences relating to money laundering
-Sound judgement in determining which reports are required to be passed to the HK authorities
-The ability to gain the respect and co-operation of both senior line management and the authorities
-The jobholder must be sufficiently independent to be able to perform his duties objectively and should have sufficient authority so as not to be inhibited in the carrying out of these duties.
-The jobholder should have an objective approach so that he can exercise judgement, express opinions and present recommendations with impartiality.
-The jobholder should have sufficient knowledge of a wide variety of business activities and of the regulations and criminal laws which apply, to enable him to perform his duties effectively.

公司邮箱 recruitmenthdpg@hsbc.com.cn

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营