杭州 [切换城市] 杭州招聘杭州计算机软件招聘杭州软件工程师招聘

Technical Support Engineer (Tier 4)

POLYCOM通讯技术(北京)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件  通信/电信/网络设备

职位信息

  • 发布日期:2013-05-14
  • 工作地点:北京-朝阳区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持工程师  软件工程师

职位描述

Job Description

Full Time Field Application Specialist
Location: Beijing, China
ESSENTIAL FUNCTIONS (Include special duties and responsibilities)
? Excellent troubleshooting and problem solving capabilities
? VoIP experience
? Networking knowledge – thorough knowledge of Ethernet, IP protocols and IP network systems
? Experience in use of network trouble shooting tools
? Experience in Applications Engineering or Technical Customer Service with embedded systems
? Excellent technical writing skills to author and maintain support documentation (Administrator guides, field notes, etc)
? The ability to manage and prioritize multiple tasks, high initiative and problem solving skills, good hardware knowledge
? Proven ability to work with others in a team environment
? The ability and desire to travel worldwide
? The responsibility of building and maintaining key relationships with partners, customers and internal Polycom employees in a professional communications style.
Qualifications
? A minimum of a Bachelor’s degree or equivalent experience in an appropriate discipline
? 6+ years of industry experience in Telecommunications or Networking Industry
? Experience in IP networks and protocols
? Strong interpersonal and negotiation skills
? Excellent written and verbal English communication skills
? A methodical approach to resolving complex technical problems?
?
Additional Information
? Applicants with advanced skills in Videoconferencing preferred

公司介绍

Polycom is changing how people collaborate. We are the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voice powered by the Polycom RealPresence Video Solutions. The RealPresence Video Solutions interoperate with the broadest range of business, mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meet face-to-face from any location for more productive and effective engagement with colleagues, partners, customers, specialists, and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, and security for video collaboration, whether on-premises, hosted, or cloud-delivered. With revenues of $1.5 Billion for 2011, a debt free balance sheet and over 600 patents issued or pending, Polycom leads a market expected to grow to nearly 4.1 billion by 2015.
At Polycom, we are not only on a journey to transform how the world collaborates but also how our employees experience their work lives. Our values are at the core of Polycom’s transformation and we know the evolution of our company depends on individuals who believe in and act upon these values.
    We seek to wow our customers, both internal and external, every day.
    We strive to succeed together, through collaborative and effective interactions.
    We believe in the importance of being creatively bold and seeking to be innovative in our work.
    We are relentless in overcoming obstacles and delivering excellence in everything we do.
    We value authenticity in words and deeds.
These tenets guide our business decisions and serve as the building blocks for our culture. If our values and vision for the future resonate with you, join over 4000 Polycom employees in achieving astonishing success.

联系方式

  • Email:chinahr@polycom.com
  • 公司地址:上班地址:北京市朝阳区新源南路3号,平安国际金融中心A座25层