杭州招聘

Introduction to the job
Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources. Acts as a customer service advocate, instructing customers in the operation and maintenance of the system.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Role and responsibilities
Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site.
Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites.
Regularly provides assistance, guidance, leadership, and technical assistance to junior or less experienced field service engineers
may serve as site leader for customer.
Maintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.
Assists customers in the receipt, installation, and testing of company equipment.
Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.
Provides service education to customer’s service and operations staff.
Ensures that parts are available and as specified for service requirements.
Maintains appropriate tools are on hand and as required.
Travels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers.
Completes service, expense reports, and other administrative responsibilities in accordance with Cymer’s procedures and with supervisor’s approval.
Uses company technical documentation and provides feedback for improvement.
Performs other duties as assigned.
Education and experience
Bachelor and above
>3 years of working experiecne in semiconductor industry or equivalentSkills
Strong competence with the various tools, procedures, programming languages used to accomplish the job. Minimum of three (
3) years of experience is required.
Minimum of three (
3) years experience in optics, laser, and/or semiconductor manufacturing equipment experience is preferred.
Laser and vacuum experience preferred.
Requires experience using the following software packages: Excel, Word, PowerPoint, LabView, Internet Protocol, and Computer Networking.
Oral and written English language skills highly recommended.Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, ***, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
While performing the duties of this job, the employee routinely is required to sit
walk
talk and hear
use hands to keyboard, finger, handle, and feel
stoop, kneel, crouch, twist, crawl, reach, and stretch.
Must be able to apply hand manipulation for hand controls, and perform grasping and wrist/forearm rotation.
The employee may occasionally lift and/or move up to 50 pounds.
May require travel dependent on business needs.
May be required to climb or balance.
Must be able to use breathing apparatus.
Schedule may vary considerably to include evenings and weekends as well as long hours based on business needs.
May be assigned a compressed or alternate work schedule to meet customer needs.
May be assigned an “on call” type work schedule and may be required to respond to customers with little or no advance notice.
The environment generally is moderate in temperature and noise level.
Occasionally may be exposed to loud noise bursts and may be exposed to toxic gases (fluorine).
Must be able to work in small, confined spaces.
EOE AA M/F/Veteran/Disability
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职位要求：
see above

总部位于荷兰的阿斯麦(ASML)是全球芯片光刻设备市场领导者，许多热门电子产品都有采用 ASML 设备制造的芯片。ASML的愿景是通过我们的技术来驱动人类更好的生活质量。ASML在全球16个国家设有60个办公室，员工超过25,000人。ASML在中国的员工超过1000人，于上海、北京、天津、大连、武汉、西安、无锡、南京、合肥、厦门等12个城市设有客户支持办公室，此外在深圳设有计算光刻软件研发中心(Brion)，北京有量测设备研发中心（HMI），为中国地区的客户提供全方位光刻解决方案。

Brion(睿初科技)成立于美国硅谷，是全球“计算光刻”技术的提出者和领导者,其核心是利用计算机集群软件计算技术，通过建模、仿真、数据分析和优化等手段解决半导体制造过程中的纳米级掩膜修复、芯片设计/制造缺陷检测与矫正等难题。HMI（汉民微测科技）成立于美国硅谷，是全球先进半导体制程“图像验证系统”的领导者，以优秀的跳跃式扫描检测及稳定的电子枪技术闻名世界。两家企业分别与2007年和2016年与ASML 实现战略合并，通过三方的技术衔接与创新，为全球知名半导体制造商提供全光刻解决方案。

ASML致力于为员工打造优良工作环境，让全球优秀的工程师乐于在此工作、交流、学习和分享。ASML开放、尊重与创新导向的企业文化，不仅促进员工与同侪及主管间的率直讨论、相互学习，更让ASML能够持续维持技术领先优势。ASML 提供的是一条长远的职涯规划，让公司同仁能在一个重视永续学习的企业文化和优渥的福利环境中工作成长。