杭州招聘

员工职责General Role

执行店内所有销售事宜，持续连贯地为客户提供高品质服务，发展客户关系，进行销售和完成售后服务。

Be responsible for all sales activities in store. Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services.

工作内容Major Responsibilities:

• 店铺日常运作

Responsible for the daily store operations

• 提供优质客服，营造与品牌形象相一致的店铺环境

Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image

• 联系现有客户与潜在客户，建立和维护客户关系

Calls on current and potential customers to establish and maintain client relationship

• 确保客户及时了解新产品和服务动态

Keep customers informed on new products or services, changes, etc.

• 解答客户的询问和疑虑

Identifies and handles client enquiries and concerns

• 执行销售方案，参与市场活动和促销计划

Executes sales plans and participates in marketing events and promotion programs

• 向上级汇报店铺运营情况

Communicates feedback gathered through in-store activities to store management

• 完成销售记录和销售报告

Keeps records and reports on sales activities

• 完成上级指派的其他任务

Other duties as assigned

职位要求Requirements & Capabilities:

• 2年以上相关行业工作经验，包括高端奢侈品行业或相似领域

At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacity

• 热衷零售行业，并具备良好销售技巧

Passion in retail industry with good selling skills

• 热爱时尚，品味优良

Likes fashion and appreciates quality products

• 中英文流利，会法语或日语更佳

Fluent in English and Chinese, French or Japanese is a plus

• 注重团队合作，服务至上，沟通能力强

Must be a good team player, pleasant, service oriented with good communication skills

• 基本电脑技能

Basic computer skills