Customer Service Representative客户代表
DEKRA Group(Mainland China)德凯中国
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:检测,认证
职位信息
- 发布日期:2021-06-03
- 工作地点:上海-嘉定区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:客服专员/助理
职位描述
1. Responsible for providing back-office support to the Market Segment including answering telephone, email and fax enquiries, issuing quotations and preparing documentation;
向市场营销团队提供多方面的后台支持,包括接听电话,收发邮件及传真,发送报价单及整理相关文件;
2. Responsible for developing and maintaining relationships with the existing customer base with a view of ensuring customer satisfaction and retention;
发展及保持与现有客户的良好关系;
3. Assisting sales team with quotation follow-up;
协助销售团队跟进报价;
4. Monitor project status to make sure smooth delivery of all services.
监控项目状态,确保各种服务的顺利交付;
5. Assisting sales team with payment collection;
协助销售团队收取货款;
6. Supporting Marketing staff in organizing and executing Marketing activities;
在组织或举办市场推广活动期间,为市场部员工提供相关支持;
7. Coordination among related parties, customers, subcontractors, (S) AMs, PMs/PEs;
协调多方,包括客户、承包商、客户经理、.项目经理及项目工程师;
8. Undertake any other duties assigned.
履行分配的其他任务。
任职要求:
1. Minimum one year related working experience is preferred;
至少一年相关经验;
2. College or Degree holder;
大专或本科学历;
3. Good in Mandarin and English;
良好的普通话及英语表达;
4. Integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety.
诚信,团队精神,客户导向,企业家精神,安全责任意识。
公司介绍
关注DEKRA德凯HR人力资源 微信公众号,了解更多信息
联系方式
- Email:recruitment.eastasia@dekra.com
- 公司地址:上海市江场三路250号10楼 (邮编:200436)