杭州招聘

• Implementation of Quality Continuous Improvement program ensuring achievement of defined product quality projects, product quality, product safety, sustainability and related cost structure objectives in Major Appliances Asia Pacific and Middle East and South Africa. Focus on CHINA and NEA needs.
• Implementation of the strategic direction on prevention of failure, lesson learn and continuous improvement program from the Global and Sector Product Line, and Quality.
• To Identify and report deviations from Quality standards and consumer expectations by using internal Analysis tools (Instaedge, QES) and by actively working with the local CHINA and NEA Owner Ship Solution team, Internal factories, & GSO and directly with customers and consumers where required. Liaise with customer as required to identify causes for warranty calls. Responding to customer complaints and feedback via QES & CSR.

• Ensure fulfilment to quality targets with the proper action plans. To drive continuous improvement and attain the defined product quality objectives (CSR, SCRlq, SCR Distractor reduction and elimination, % Warranty Costs vs Net Sales, TIR) within APAC + MEA, with follow up to monthly quality data – reports. Align & update the top work priorities via regular triangle quality agenda - sessions (weekly – monthly) for CHINA and NEA demands.
• In relation to New Product Introduction, ensure constant review of lessons from the validation of test protocols, through the Check Point process. Ensure test protocols related to Product reliability and feedback from CSR, SCR, & Consumers Institute ratings, are used to set project targets for SCR and Consumer Star ratings where appropriate. Ensure that quality and technical aspects are achieved and all necessary approvals obtained prior to commencement of production via CPs approval.
• When necessary, support Sector team members requiring “veto” right for significant non-compliance Quality requirements, ensuring application of a defined escalation process.
• Prepare periodic quality reports to represent the quality situation to CHINA and NEA sales company and for the APAC + MEA sector as a whole. Working with Owner ship solution to collect and present Quality data to assist countries, engineering, purchasing, GSO & manufacturing to achieve target improvement and track improvement progress.

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