质量黑带 BB
OrangeTree Consultancy
- 公司规模：少于50人
- 公司性质：外企代表处
- 公司行业：专业服务(咨询、人力资源、财会) 计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2013-12-24
- 工作地点：大连
- 招聘人数：2
- 工作经验：八年以上
- 学历要求：本科
- 语言要求：英语精通
日语精通 - 职位类别：品质经理
职位描述
Title ： 质量黑带 – BB
工作地点：大连
HC：２ （英语一个，日语一个）
OVERALL PURPOSE OF JOB
1. Support Process Transition from Operational Excellence perspective;
2. Support BPO process Operational Excellence;
3. Lead OE process improvement project.
RESPONSIBILITIES AND AUTHORITIES
? Drive institutionalization of OE practices in Operations through on-going coaching & mentoring of Japanese process Operations teams
? Drive post Go-live 30/60/90 day reviews; identify gaps; work closely with Operations to close the gaps
? Drive Lean programs in Operations and be accountable for delivering target results
? Work closely with operations teams to identify performance gaps, identify root causes and drive actions to closure
? Lead Process Improvement initiatives that will drive short to long term solutions
? Build a culture of operational excellence in BPO (e.g Operations Teams) by running multiple programs
? Coach & mentor OE SPOCs from Operations on OE practices/ tools and help build capability in Operations team
? Facilitate Operational Excellence workshops, client visits, and participation on any company sponsored programs where Operational Excellence is one of the agenda
PROCESSES
§ ？ Black Belt Certified and experienced in handling mid to large scope projects
§ ？ Exposure to Lean or any other Continuous Improvement methodologies
§ ？ Data Driven
§ ？ Pays attention to detail
§ ？ Excellent inter personal skills & Relationship management skills
§ ？ High level of integrity
§ ？ Analytical & adaptable to change
§ ？ Ask for continuous improvement projects/ initiatives role of the candidate – tasks/ responsilibities – activities involved
§ ？ With Ops background
§ ？ With Quality background
Interesting candidates, please send your CV to hr@otconsultancy.com
公司介绍
联系方式
- Email：hr@otconsultancy.com
- 公司地址：上班地址：大连