杭州招聘

ESSENTIAL DUTIES AND RESPONSIBILITIES:

    

Assist internal field sales/service to promote non-system selling, including BNS accessories, consumable parts, HW/SW upgrades and service contracts. Work with BNS agent for the probe’s promotion. Assist internal sales and pre-/post-sales application engineers to organize seminars and workshops to promote new functions. ~10% travel on short notice for bid.

    

Review and update existing customers information and gathering sales information, manage customer database. Contact existing customers in a planned way to promote service contract selling.

    

Assist in the development and own the implementation to improve BNS instrumentation, assemblies, and parts, efficiency through customs, duties regulations, duties free warehousing set-ups to minimize customer downtime, inventory, and execution costs.

    

Provide front line customer interface through phone/e-mail/web-site generating quotes, sales orders, equipment master updates, return of owned assets, transfer of technical requests to regional techn.

    

    

Qualifications

    

    

Minimum Bachelor’s Degree in Business Administration, international trade, or related Customer Support field required. Oversea study/working experiences are highly preferred;

    

Excellent verbal and written communication skills for direct customer contact.

    

At least 3 years’ relevant experience in telemarketing, logistical coordination, service/customer support in a high technology equipment or instrument company highly desirable.

    

Advanced knowledge of Microsoft Office, MRP and SAP are a must. Advanced working knowledge of Microsoft Excel required. Experience with MS Office Suite (specifically Power Point, MS Word, and Outlook) are a must.Proficiency with excel pivot tables and macros with Microsoft Office Specialist Excel Expert Certification highly desirable.

    

Business awareness of global capital equipment / instrumentation service support with ability to work under pressure and time constraints.

    

Must work well with others in a fast-paced team environment.

     公司成立于2012年，是一家以中国为中心，立足亚洲，面向全球的综合性管理咨询公司。目前，在中国设有12家办公室，海外3家办公室，在北京的咨询事业部总部位于首都副中心***人力资源产业园，受到北京市政府、北京市人社局及通州区相关政府部门要求，成为园区***批入驻企业。事业部运营中心，设立在北京国贸CBD，为上千家国内外企业提供务。公司现有近500名左右专业人士为跨国公司与本土企业提供服务。