杭州 [切换城市] 杭州招聘

客服经理

上海高力国际物业服务有限公司浙江分公司

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:物业管理/商业中心

职位信息

  • 发布日期:2021-01-12
  • 工作地点:杭州-上城区
  • 工作经验:招1人
  • 学历要求:01-12发布
  • 语言要求:不限
  • 职位月薪:0.8-1万/月
  • 职位类别:其他

职位描述


1. 全面负责大厦租户之交、收楼工作;

2. 租户二次装修的监管;

3. 租户租金及物业管理费等费用收缴率的保证;

4. 制订通告,各类紧急事件之处理程序;

5. 处理投诉及突发事件;

6. 督导员工执行工作,适当安排工作岗位;

7. 抓好员工之纪律、品德、考勤,以作年终考核;

8. 协调及配合工程部定期安排检查及维修;

9. 配合物业总经理完成其他工作。

任职要求

1. 专科及以上学历,形象气质佳。

2. 3年以上物业客户服务管理工作经验,精通客户服务体系的管理流程;

3. 对外协调能力强,能独立处理突发事件或客户投诉。

4. 具有良好的服务意识、较强的沟通能力、表达能力、承受工作压力;


职能类别:其他

公司介绍

about us
colliers international is a leading global real estate services organisation. through our culture of service excellence and a shared sense of initiative, we have integrated the resources of real estate specialists worldwide to accelerate the success of our clients.

headquartered in seattle, washington with 485 offices in 63 countries worldwide, we are committed to delivering best in class service to our clients.

to us, that means empowering our service teams to partner with each client, truly listen to their unique business needs to design an integrated service offering. our goal is to make your property a business advantage rather than a cost and ensure your entire range of property needs is met.

we challenge our professionals to go the extra mile in their attitudes and actions, allowing our values of expertise, community, service and fun to come through in everything we do.

we are backed by the financial strength of firstservice corp., a strong, diversified capital partner, allowing us to invest in major client resources.

as a result, for six consecutive years, colliers has been ranked by the international association of outsourcing professionals, among the global outsourcing top 100 businesses and the world's best outsourcing advisors. colliers is also cited by harvard business review as a leading global real estate service provider, and in 2009 we were named the corporate real estate partner of the year at the corenet global awards. and the latest annual survey by the lipsey company ranked colliers international as the second most recognized commercial real estate firm in the world.

关于我们

公司介绍

高力国际是全球知名的房地产服务机构,凭借卓越服务与创新精神的经营理念,我们集合全球各地的房地产专才,用我们的专业知识加速客户的成功步伐。

高力国际总部位于美国华盛顿州西雅图市,在全球63个国家拥有485家分公司,致力为客户提供最优质的服务。

我们的服务团队视每一位客户为战略伙伴,细心聆听其业务需求,提供全面整合的房地产服务,以期让您的物业资产成为您的业务优势,而非成本负担,并确保满足您全方位的物业需求。

我们全情投入、全力以赴,在日常事务中充分体现崇高的专业操守、卓越的服务标准、积极贡献社会和敬业乐业的精神。

高力国际在母公司firstservice corp的雄厚财政实力支持下,将投入更多资源拓展业务,服务更多企业。
 
高力国际连续六年入选国际外包专业协会“全球外包100强企业”及“全球***外包顾问”,获《哈佛商业评论》评为全球领先房地产服务商,且在2009年被全球企业房地产经理人协会授予“年度商业房地产企业伙伴”称号,是房地产行业公认的领导企业。最近一次年度lipsey调查将高力国际列为全球排名第二的有口皆碑的商业房地产机构。

联系方式

  • 公司地址:地址:span物联网街259号