杭州 [切换城市] 杭州招聘

Customer Service Representative/客户服务代表

奥伯尼工程纺织品(杭州)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:原材料和加工

职位信息

  • 发布日期:2020-10-27
  • 工作地点:杭州
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:4.5-6千/月
  • 职位类别:售后服务/客户服务  客服专员/助理

职位描述


ESSENTIAL FUNCTIONS

1. Quotation/Bidding/Contracts…PO: close communications with customers, coordinate with sales & service, application & designer to make inquiry from quotation to a PO in a correct and proper way and follow/stick on processes;

2. Order processing to manufacturing: communicate with planners globally to get order confirmation and have quick response/actions for any requests on improvement/delay/design change/emergency or any un-expectations;

3. Deliveries and payments: coordinate with customer/sales for delivery in advance, work closely with Logistics internally/externally for domestic goods and familiar with import & export process for cross-board products is preferred; Work closely with Finance, sales for payments, overdue, coordinate e-presentation via Nordea bank for LC etc.

4. Customer complaints & Irritations: Q1 handling;

5. Internal & external audits: complete documentation for OtC procedure, comply with business rule and be compliance with all kinds of audits;


6. Revenue Recognition 605/606 confirmation: deeply understand and work in a precise way;

7. Account review: with a dynamic view, have regular and close communications with sales/customers on SOM/target inventory/average lifetime, daily on/offs to achieve a continuously supply with lowest inventory;

8. Miscellaneous;

REQUIREMENTS

1. 1-2 years above working experience in business processing related functions;

2. Good at communications and coordinates;

3. Positive, responsible, dedicate to work, detail oriented are preferred;

4. Proficient oral and written English skill; Japanese/Korean languages skills are preferred;

5. SAP, ERP, Office software skill;

6. College graduate or above with Trade/Business Major or have related working experience are welcomes;


公司介绍

奥伯尼国际有限公司,总部设于美国纽约州州府-奥伯尼市,是全球***的纸机织物备件(PMC)产销公司之一。奥伯尼国际有限公司成立于1895年,在美国和瑞典设有研发中心,在全球14个国家拥有31家工厂,6000余名员工。 多年来,我们与世界上主要的造纸制浆公司、纸机生产厂家有密切的合作。
作为全球纸机织物备件行业领导者,2008年8月,奥伯尼在杭州市萧山区兴建的全新工厂正式投产。奥伯尼工程纺织品(杭州)有限公司作为亚太地区的总部,是我公司目前规模较大,技术新和设备先进的纸机织物生产厂,同时也是我们公司112年以来较大的一项单项投资,投资额超过1亿美金。在纸机织物备件行业中,我们将在本地客户提供最强有力的支持以促进中国日益发展的制浆造纸业。这体现了我们对亚太地区客户的持续承诺。为了满足中国地区业务的快速发展,目前我们正在寻找合适的人才。我们将会为您提供良好的福利待遇,专业的培训机会以及长期的职业规划。

联系方式

  • Email:chinahire.han@albint.com
  • 公司地址:地址:span萧山经济技术开发区高新五路99号