杭州招聘

Technical Support

Provides technical support to ensure effective hardware and software performance. Provides technical expertise in the installation and maintenance of hardware and systems software. Provides end user training when installing new equipment or software. Analyzes technical problems and recommends and applies required solutions. Develop trends by monitoring and analyzing incoming calls, problems and support requests.

Computing Environment

Performs tasks to improve the efficiency, reliability, availability, and stability of the computing environment. Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment. Completes tasks such as performance monitoring, tuning, and adjusting. Implements appropriate solutions to ensure that facilities and products are maintained and beneficial to users.

Documentation

Maintains documentation to ensure efficient and accurate department operations. Develops and maintains hardware, software, and internal systems standards and procedures. Maintains internal knowledgebase by recording all user inquiries from initial IT Maintenance Request ticket to final resolution. Maintains asset records of all IT user hardware in the Entegris Asset Database to ensure ownership and tracking of all IT assets worldwide.

Departmental Projects

Participates in the planning and execution of departmental projects with other IT team members. Works and communicates well with management and team members in all international locations. Ensures that policies and standards determined by Corporate IT are enforced throughout the Greater China region.

·         Bachelor’s Degree or above in Computer Engineering or similar field

·         Moderate in English and Fluency in Mandarin Chinese

·         Prior Desktop support experience preferred

·             Good communication skill

·             Extensive knowledge of both Windows 7 and 10 operating systems

·             Experience working in a multinational support environment, following clearly defined

policies and procedure

·             Ability to troubleshoot and diagnose PC hardware and software problems, using self

research techniques and creativity

·             Ability to perform PC backup, recovery and installation

·             Strong interpersonal and team skills

·             Extensive knowledge of Office 365 applications

·             Experience with Windows Active Directory

·             General understanding of network systems

·             Conduct support tasks remotely

杭州安诺过滤器材有限公司，为特种化学品和先进材料解决方案领域的领导厂商Entegris, Inc.（纳斯达克交易代码: ENTG）的子公司，隶属于微污染控制部门。安诺在过滤行业耕耘30余载，已成长为行业先锋企业。专业从事MCE、Nylon、PES、PVDF、PTFE等微孔膜的研发及生产，工业用折叠膜滤芯、各种小过滤器及囊式滤器的设计制造，并为客户提供过滤、分离和净化解决方案。
安诺拥有ISO9001、ISO13485、ISO14001、GB/T28001等完善的体系认证，同时也是国内***《药液过滤膜、药液过滤器细菌截留试验方法》行业标准的起草者。
安诺生产基地位于杭州市富阳区新登镇工业园区，作为Entegris在中国投资的又一力作, 拥有的世界级工厂占地2万多平方米，其中符合GMP医疗器械生产要求3000平方米、符合10万级洁净无尘600平方米、洁净2400平方米)生产车间，公司拥有多条微孔滤膜和折叠膜滤芯、精密滤器生产线，先进的检测仪器和设备，和实力雄厚的技术中心及验证中心。安诺过滤公司具备研发新产品和提供应用技术支持的能力，可以满足顾客对微孔膜过滤产品在数量和质量方面的要求。