杭州招聘

TITLE: Sr. Special Sale Executive

Report to: Operation Manager - Special Sale & Service

Job Responsibility:

• Ensure all special operations are maintained in an effective, up to date and accurate manner.

1. Plan & organize commercial projects/activities such as Public sale/Staff sale (incl. on-line internal sale)/Pop-up store/Animations &etc.

2. Lead temp sales team (incl. temp staff recruitment & training), contractor/security with clear working plan & guidelines.

3. Smart & effective plan on the customer inviting to ensure the attendee rate target to be reach.

• Discover & understand the customer needs, assist line manage to design the Service Program to maintain Hermes Service meet group requirement.

1. Mystery shopper data book management/products refund tracking.

2. H-Smile Service newsletter.

3. Support to all service initiative projects.

• Provide support on regular works and daily data statistics.

1. Closely liaise with Logistic dept. to manage the out-seasonal/slow moving items without discrepancy.

2. Manage Staff Uniforms incl. budget & distribution.

3. Collect and analyze the sales data monthly for wholesale/Corporate gifts & by project for Special events.

4. Maintain/update office files, confidential records and contracts.

5. Perform all other related duties as required.

Requirements & Capabilities:

• Degree holder or above

• Minimum 3 years' operation experience and preferable in retail industry

• Excellent ability to quickly identify problems & recommend solutions and be able to work under pressure

• With good communication skill and a good team player

• Excellent command of spoken and written English and Chinese

• Computer literacy (Microsoft office: Excel, PPT)

公司地址：上海市淮海中路283号香港广场29楼
邮政编码： 200021

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 14,000 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials.
Fifteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.
爱马仕始于1837年，是一家忠于传统手工艺并集创作、手工制作与销售于一体的法国家族企业，如今在全球雇佣超过14,000名员工。秉持可持续发展和精益求精的精神，爱马仕以其有效的管理制度，培养出每位员工独立自主的工作方式。将以人为本和重视资源的理念深入到方方面面，爱马仕对品质的坚持和其精湛工艺，也得以代代延续和传承。十五种部类都满载爱马仕的无限创造力，并被呈现在全球300多家专卖店中。