杭州招聘

Position: Part-time Customer Service Advisor
Candidate must have a professional attitude, attention to detail, and very positive phone manner. Native English speaker preferred.

Job Responsibilities and Duties
Customer service and support
-Managing Dreamlife Photo & Videos and Xtraodinary's interaction with customers, clients and sales prospects
-Using company's own managing system to organize, automate, and synchronize business processes, like sales activities, but mainly focus on customer complaint and telephone customer service.
-Forming complained customers and problem customer service strategy. Being able to deal with complaint customers on your own, and following up the production process and reach customer's overall satisfaction.
--Keeping good relationship with existing customers in order to build and maintain a strong business reputation.

Customer Service Skills Training
-Responsible for programming prost-production team customer service skills training by increasing awareness of customer needs, improving skills for dealing with customer complain.

-Helping to improve post production team's overall service performance, including standard and principle English language use and boosting the quality of customer service.

Salary: RMB50.00 /per hour

Minimum work 18 hrs to 24hrs per week

Contact Information
Jia Li
Zancheng Taihe Palaza, Feiyunjiang Road, Xiacheng District,City of Hangzhou
Email: dreamlifema2@gmail.com
Tel: +(00)86 571 85235789
www.dreamlife.net.au/
www.dlphotony.com/
www.dreamlife.co.nz/web/
www.dreamlifeweddings.com/#/home

杭州群杰广告设计有限公司简介

杭州群杰广告设计有限公司，2002年始成立于新西兰，先后在悉尼，墨尔本，纽约，布里斯班开设分店，杭州办事处成立于2011年4月，同时负责杭州本地，以及浙江嘉兴和广西北流的小组管理。公司依靠专业的技术背景为境外客户提供婚礼摄影和摄像服务。我们的虚拟化网络服务管理及技术帮助企业显著提高资源配置的灵活性和可管理性，为企业大大降低管理技术应用及IT应用的总成本。

九年来我们塌实做人认真做事，秉着用诚信真情敬业的精神感染每一位客户的原则，为顾客提供优质的服务。多年来公司不断发展，在各个国家城市的中心位置开设了直属全资公司。包括奥克兰的Remuera（新西兰最富有的街区）；悉尼的Darlington（悉尼最繁华的区域）；墨尔本的Exhibition St（墨尔本名牌聚集的街道）；纽约的Manhattan 39 St（距离曼哈顿著名的第五大道近在咫尺）。

公司拥有一支年轻，有朝气，极富创想与活力的专业团队，我们凭借丰富的摄影摄像专业知识，精良的后期服务与产品，独特的平面个性创意，得到了世界各地的客户青睐。目前，公司正在扩大，需要招募更多有志人士加入我们的团队！