杭州招聘

岗位职责:

The AVP Control Expert is part of Compliance COO function, which is responsible for provision of shared service to enable effective operations, including Financials, Resourcing, Risk Governance, Data Governance, Management Information & Reporting, and Business Risk Control Management.

Principal Accountabilities: Key activities and decision making areas

Impact on the Business
- Support the creation and maintenance of critical risk and control assessments across assigned Asia Pacific countries
- Provide risk and control expertise and guidance on Bank’s Operational Risk Management Framework
- Support robust risk governance and ensure all stakeholders have visibility of key risks, the state of the control environment and remediation activity
- Execute high quality and efficient reviews of risks and control performance
- Assist with effective closure of issues in relation to control effectiveness
- Raise awareness and understanding of risks, controls and risk management
- Continuously improve the control and monitoring of risk

Customers / Stakeholders
- Build strong relationships, adopt a joined up approach, to execute processes at pace and with minimum conflict
- Ensure that internal and external regulatory requirements are met
- Ensure that business operates using accepted industry – standard methodologies, practices, processes and principles
- Role requires regular interation and working with senior members across regions

Leadership & Teamwork
- Drive a high performance culture through delivering standards, collaboration and effective people interaction
- Agree responsibilities within formal and informal network, providing context, direction and confidence to deliver result
- Collaborate with other business partners and Global Functions areas to ensure commonality and consistency of solution

Operational Effectiveness & Control
- Ensure that all staff and activities comply with existing regulations and auditory requirements
- Ensure implementation of relevant audit recommendations and maintaining satisfactory level of audits for relevant areas
- Ensure organisational compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of our businesses
- Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behaviour

任职资格:

The role holder will ideally have knowledge and experience in the following areas:
- University graduate preferably with a degree in Business Management, Accounting or Finance
- A comprehensive understanding of risk and control management and experience in control monitoring
- Practical experience of identifying and managing risk and challenging the control environment
- Ability to distil complex and varied information into useful, insightful and concise recommendations
- Experience within global organisation, working across borders and cultures
- Excellent interpersonal and communication skills with a proven ability to collaborate effectively and confidently at all levels
- Ability to present complex issues confidently and concisely, using simple language and accommodating globally distributed stakeholders
Proactive and delivery focused to ensure individual tasks are completed on time and to the required levels of quality

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汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营