杭州招聘

岗位职责:

HSBC Securities Services (HSS) provides end-to-end securities services including fund administration, global custody and clearing, corporate trust and loan agency and other related value-added securities services
汇丰环球证券服务部提供端对端的证券服务，包括基金管理、全球证券投资保管，结算、企业信托、贷款代理和其他相关证券增值服务。

HSS Guangzhou, we are mainly providing Fund administration service, delivering solutions to life insurance companies, pension funds, investment managers and fund owners.
HSS广州主要提供基金管理服务，为人寿保险公司、养老基金、投资经理和基金拥有者提供解决方案。

Role Purpose
The role holder will be proactively dealt, as required, with service delivery unit globally within Fund Services, system models and various HSBC IT units to ensure smooth implementation of the Business As Usual (BAU) changes related to the core A&V systems such as Multifonds, reporting systems and workflow system, starting from a Subject Matter Expert (SME) of project initial phase , workflow design, user support, testing and reporting, up to execution of static data maintenance, quality assurance, and eventually the successful roll out of change to meet regulatory requirement, client expectation, or achieve process improvement for efficiency gain.

Job Description
Impact on the Business/Function
- Act as the Business Analyst of HSS FA projects
- Understanding and familiarizing with Multifonds, MIS, PRS, Automated Work Distributor (AWD), including the architecture, development tools, business usage and workflow design
- Review change requirement from different business units. Advise the best solution to achieve balance between cost and efficiency, complying with the global product strategy.
- Provide effort estimate, resolve clash of priorities by discussion with user(s) of respective location
- By working with business user, understand and clarify workflow requirement, and communicate with business user on requirements which are not achievable within the FA systems
- Participate in workgroup meeting and provide regular update on project progress to management attention
- Maintain proper documentation and filing record related to project implementation, conforming to audit requirements, and internal/bank standards

？Customers / Stakeholders
- Providing prompt acknowledgements to FA requests
- Learn and understand the business drivers for the Fund accounting Business
- Efficiently & effectively responding to business queries by being the first point of contacts
- Build robust and open business relationships with stakeholders

？Leadership & Teamwork
- Propose recommendation and seek supports
- Work with teammates and cross teams in onshore and offshore service centers on FA platform change projects.

？Operational Effectiveness & Control
- To implement the operational risk management policies and controls in the relevant processes
- To assist in manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting

任职资格:

- Applicant should have a Bachelor’s Degree in computer science, business or related discipline
- 1-3 years experiences in industry with demonstrated ability in project management or business analysis
- Basic knowledge in fund services operation is definitely an advantage
- Excellent problem solving skills & the ability to find logical solutions to problems
- A sound level of PC literacy and knowledge of standard office tools
- Possess good analytical mindset with good presentation and communication skills
- Strong self-motivation and be able to work under pressure
- Assertive, with a positive attitude and an open mind
- Excellent interpersonal and team work skills
- Willingness to learn new system, business processes and product knowledge
- Be able prioritize tasks from the workload without impacting the deliverables. Highly organized.
- Demonstrated time management skills and commitment to achieve deadlines
- Fluent English is a must
- Evidence of excellent verbal, written communication and presentation skills
- 1 – 2 years hands-on experience in Microsoft Office programming and automation (VBA in MS Access and MS Excel) would be an added advantage


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Reminder:
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汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营