Customer Service Officer
艾睿(中国)电子贸易有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2018-04-02
- 工作地点:天津-河西区
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:英语熟练
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
Responsibility
·Order Management
·SO Entry
·SO Maintenance
·Shipment Release
·Inventory Management
·Customer Master File Management
·Ensure on time delivery
·VAT Refunds for Customer returns
Shared role with Field Sales – TEAM Set-up / Pre- Order & Order Entry
Knowledge
·Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)
·A minimum of one year experience in a Sales administration role or have worked in a customer service role
Skills
·Excellent customer service skills
·Excellent interpersonal skills
·Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication
·Demonstrated analytical and problem solving skills
·Skill in prioritizing work & multi-tasking
·Advanced computer proficiency level
Attitude
·Operates from a service-oriented attitude
·A proven team player
·High energy level with a sense of urgency
·‘Can do’ attitude (self-motivated)
·Detail oriented
工作描述:
客户的合同管理:帮助销售人员完成系统上的入单出货,与销售、采购、财务、仓库等部门沟通与协调, 达成客户需求。
公司的库存管理:按照公司要求监控及管理订单和库存,避免订单出现异常,库存失控。
职位要求:
能够用英文沟通往来邮件
能熟悉使用excel、PPT等软件工具
认真有责任心,勤奋好学,有团队意识
职能类别: 客服专员/助理
公司介绍
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
联系方式
- Email:cameo.ye@arrowasia.com
- 公司地址:上海市裕通路100号 (邮编:200070)