杭州 [切换城市] 杭州招聘

Customer Service Officer

艾睿(中国)电子贸易有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2018-04-02
  • 工作地点:天津-河西区
  • 工作经验:1年经验
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:6-8千/月
  • 职位类别:客服专员/助理  

职位描述

Responsibility

·Order Management

·SO Entry

·SO Maintenance

·Shipment Release


·Inventory Management


·Customer Master File Management


·Ensure on time delivery


·VAT Refunds for Customer returns

Shared role with Field Sales – TEAM Set-up / Pre- Order & Order Entry



Knowledge

·Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)


·A minimum of one year experience in a Sales administration role or have worked in a customer service role



Skills

·Excellent customer service skills


·Excellent interpersonal skills


·Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication


·Demonstrated analytical and problem solving skills


·Skill in prioritizing work & multi-tasking


·Advanced computer proficiency level



Attitude

·Operates from a service-oriented attitude


·A proven team player


·High energy level with a sense of urgency


·‘Can do’ attitude (self-motivated)


·Detail oriented



工作描述:

客户的合同管理:帮助销售人员完成系统上的入单出货,与销售、采购、财务、仓库等部门沟通与协调, 达成客户需求。

公司的库存管理:按照公司要求监控及管理订单和库存,避免订单出现异常,库存失控。

职位要求:

能够用英文沟通往来邮件

能熟悉使用excel、PPT等软件工具

认真有责任心,勤奋好学,有团队意识





职能类别: 客服专员/助理

公司介绍

Arrow Electronics, Inc. (NYSE: ARW), 艾睿作为财富102强,是《财富》杂志最受赞赏的公司之一。全球技术解决方案公司艾睿电子致力驱动创新,引领超过180,000家领先的技术制造商和服务提供商。艾睿专注发展可提升业务及生活质素的科技解决方案,2020年销售额达到286.7亿美元。公司在全球拥有20,100名员工,超过345个业务网络,服务范围遍及80个国家。


Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.

联系方式

  • Email:cameo.ye@arrowasia.com
  • 公司地址:上海市裕通路100号 (邮编:200070)