杭州招聘

职位描述：
岗位职责:

Impact on the Business

Site Compliance Risk Management
- To discharge the compliance officer accountabilities by pro-actively assisting management in identifying and containing compliance risk, reporting and certification, fostering a compliance culture and optimizing relations with regulators
- To support GSC management for its secure functioning and corporate governance through advice and management of regulatory and reputational risks
- To nurture / improve the compliance culture within the site

Regulator
- Foster good relationship with regulators in conjunction with Business Partner (BP) and/or Onshore RC
- Coordinate / manage regulator visits to the GSC

Financial ROP
- Ensure the department operates with approved financial ROP for the year.
Accomplish the financial ROP for the upcoming year
- Utilize resources efficiently while maintaining high level of support to local site

Customers / Stakeholders
Site Senior Management, Operations, and Business Service
- Manage relationships and interact with GSC site senior management, Operations and Business Service (BS) by effectively communicating compliance issues and drive improvements.
- Establish close working relationship with the Centre Director, and the Operations process heads


Business Partner / Onshore Compliance
- Maintain a cooperative relationship with BP/Onshore RC , and, support them in managing the compliance risk for the work in the GSC site
- Ensure all processes on site receive adequate compliance oversight and resource to fulfill BP/Onshore RC expectations, i.e. delegated responsibilities are effectively addressed.

Risk, Migrations, and other enabling functions
- Implement Business Line Compliance (BLC) responsibilities in the Compliance Monitoring and Testing (CMAT) Terms of Reference (ref. RACI)
- Work with other Risk control functions to be effective, efficient and consistent
- Close coordination with other enabling functions, especially, Migrations and Capacity Management.

Operational Effectiveness & Control
- Drive efficiency and enhance effectiveness of compliance investigations and reviews.
- Identify and share best practices across sites and Operations teams to achieve alignment of risk management approach where applicable
- Maintain up to date MI and reporting

Leadership & Teamwork

Leading and Planning
- Fulfil the Local RC Officer responsibilities as per Global Risk – Compliance FIM B2.1 for his/her GSC site/ legal entity
- Produce, agree and implement an Annual Compliance Plan that adequately reflects the accountabilities, compliance risks and resources needed to do the job

Team management
- Recruit, retain, develop and motivate GSC RC staff to become professional, knowledgeable, cost-effective, efficient and motivated to support all business units covered by RC’s remit.
- Cultivate an environment that supports diversity and reflects the HSBC brand

任职资格:

- Minimum of 5 years of experience in legal, compliance or general audit preferably within a banking/financial institution
- A relevant degree of a good standard evidencing ability to analyze and apply legal or other principles and standards
- Excellent influencing and negotiating skills
- Ability to analyze and implement complex legislation and regulations
- Technical proficiency and confidence in applicable BP’s country regulations and their practical application in the GSCs/BS
- Ability to speak and understand English fluently, write professional letters and reports, and high conversational skills
- At least 1-2 years management experience, involving regular communication with senior management, and staff development
- Ability to build rapport with and relate to a wide range of people and develop an effective compliance culture

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营