现场服务工程师 Field Service Engineer
摩菲伊肯控制技术(杭州)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2021-01-12
- 工作地点:杭州
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位类别:售前/售后技术支持工程师
职位描述
Responsibilities:
1.Prepares for a trip by studying drawings, schematics, manuals and other pertinent information to determine the best solution and proper tools for system set up or problem resolution.
2.Consults with customers, field service dispatchers/supervisors and mentors to define the scope of work for projects.
3.Performs and may oversee the installation or replacement of equipment and control software.
4.Repairs, replaces or modifies equipment utilizing the knowledge of electrical and/or mechanical systems, along with using standard test instruments and hand tools.
5.Uses EControls hardware and software to analyze malfunctions, configure systems and tune/adjust dynamics.
6.Instructs customers in operating and servicing EControls equipment and associated scope of supply.
7.Consults with engineering to resolve problems in order to meet or exceed customer expectations.
8.Prepares service/warranty reports and other relevant job-related paperwork for customers and internal distribution in a timely manner.
9.Escalate product improvement opportunities and customer feedback to engineering and management.
10.Ensure that open items remaining after returning from job site are properly communicated or handed-over to the appropriate parties.
11.Works with field service dispatchers/supervisors to define timeline and travel logistics.
12.Periodically performs corrective and preventative maintenance of installed equipment.
Qualifications:
1.Bachelor degree or above, major in internal combustion engine, vehicle engineering or related is preferred.
2.Basic understanding of EControls products and applications.
3.Ability to work with personal computers and basic software applications.
4.Ability to understand and apply basic system concepts.
5.Able to meet customer needs under minimal supervision.
6.Basic knowledge in specialized technical field or product family or wide spectrum of general knowledge.
7.Ability to work under minimal supervision.
8.Basic English verbal and written communication skills (some reports, procedures, etc.).
9.Ability to work effectively under tight deadlines and pressure.
10.Basic skills in problem solving and trouble-shooting.
11.Ability to communicate with different cultures.
12.Demonstrated commitment to quality and professionalism.
职能类别:售前/售后技术支持工程师
公司介绍
开拓创新
在与客户的合作过程中,EControls根据客户具体的应用需求提供功能先进、性能优化、质量可靠的电控系统。
顾客至上
通过与客户的紧密合作,EControls能准确掌握客户的真正需求,并据此为客户设计出一整套解决方案以满足在发动机和应用控制方面的所有需求。客户不需要自行定制系统零部件规格,EControls可为您量身设计。
绿色环保
排放法规因不同国家不同市场而有所差异,且这些标准变得越来越严苛。EControls致力于为客户设计和提供满足排放且高效节能的电控系统。我们的发动机电控系统能够显著减排,并使客户以最低的总体成本满足甚至超过国际法规的要求,极大限度地保护环境。
布局全球
我们就在您的身边!
EControls总部位于美国德克萨斯州,在美国、欧洲、亚洲等地区有多个研发、制造中心,经销商网络已遍布全球。EControls中国公司位于浙江杭州,为亚洲客户提供专业的服务及产品。
联系方式
- 公司地址:地址:span杭州经济技术开发区23号大街77号