杭州招聘

职位描述：
POSITION SUMMARY

This individual will direct retail operations while ensuring that the business is maximizing its potential. He/she will be responsible for the financial results of the department as well as development and retention of human capital.

PRIMARY RESPONSIBILITIES

? People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard Rock.
? Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.
? Profit - To operate a financially profitable retail business operation.
? Sales - To grow the business by using innovative sales and marketing concepts.
? Coordinate operations between departments.
? Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
? Present a professional image to employees, guests, clients, owners and investors.
? Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
? Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.
? Develop and maintain positive relationships within the business and social community.
? Spearhead philanthropic initiatives.
? Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
? Maintain low staff turnover rate and high morale.
? Operate ethically to protect the image of Hard Rock.
? Utilize programs designed to help Save the Planet.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.





REQUIREMENTS

EXPERIENCE, EDUCATION, AND CERTIFICATIONS
? Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
? Proven track record of making high quality decisions and the ability to make complex decisions.
? Applicable standard of education is required.

SKILLS
? Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
? Adherence to health/safety and food safety regulations.
? Must possess strong communication and listening skills, excellent speaking, reading and writing.
? Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
? Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
? Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS
? Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
? Ability to sit for extended periods of time.
? Ability to make repeating movements of the arms, hands, and wrists.
? Ability to express or exchange ideas verbally and perceive sound by ear.
? Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
? Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
? Ability to turn or twist body parts in a circular motion.
? Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
? Ability to travel via auto or airplane for long periods of time. 举报 分享

Hard Rock Cafe, spirited & authentic, a global brand that continues to expand around the world.？ Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock!

Some companies have a history that stays firmly in the past. We’re fortunate to have a legacy that permeates our present like a song, not with nostalgia, but as the reminder of a timeless foundation and simple beginnings.

With hundreds of unique locations around the world, it's hard to believe that it all started off so innocently: the search for a good burger. We throw standard service to the wind, proclaiming that each meal should be an experience - whether on the road or on your lunch break.

Making up this cultural icon, with over 39,000 Hard Rockers, more than 200 venues in 68 countries, including Cafes, Hotels, Casinos, and Live Music Venues Hard Rock is one of the most globally recognized companies. And now, you've found us! Here, you need to be really great at what you do and have a passion for producing top quality work. This place is revolutionary... Why? Because you can be who you are - because who you are defines you.
If you're searching for a place that has a passion for music, work with the best in the industry, add value to the business, and mark your place in music history, then select the opportunity that best fits your career path. This isn't just a job, it's a way of life.