杭州招聘

职位描述：
JOB TITLE IT Manager DEPARTMENT IT
SUPERVISOR Bursar
Senior IT Manager, Wellington College China
KEY RESPONSIBILITIES:
Project Management
? Liaise with the Senior IT Manager, Heads of Early Years, Primary, Junior High and High School and the wider IT team in an effective and efficient manner, to define and manage technology projects in accordance with the Annual Development Plan
? Ensure that IT projects are on time, within budget, and achieve the defined objectives
? Manage hardware procurement and deployment, liaising with vendors and key stakeholders

Department and Procedure Organisation
? Provide guidance and direction to the IT Supervisor in his responsibility to coordinate daily processes and procedures to meet address IT requests from staff, students and their parents
? Oversee IT Services Department structure and suggest revision as necessary to ensure service delivery
? Implement ITIL/ITSM processes as appropriate to our environment, focusing on development of change, configuration and change management procedures
? Coordinate with the Demand Council to establish configuration profiles that guide system image creation, oversee release management processes, and serve as a key consultant to IT strategy development
? Ensure appropriate monitoring and reporting of service delivery, systems control and preventative maintenance, and staff development
? Coordinate vendor service, insurance and warranty items and associated documentation and approval processes
? Pro-actively coordinate the School's asset management system, including accuracy in the provisioning of all IT equipment
? Liaise with the School's vendors in the supply and maintenance of hardware, software and support

Pro-actively Manage and Meet Service Level Agreements Expectations
? Foster a culture of proactivity, responsiveness and service orientation
? Provide information, advice and assistance to key IT stakeholders including SLT and Demand Council
? Maintain high level communication across all IT functions within the school ensuring the community is kept abreast of developments in the IT department and their impact on staff, students and parents
? Provide guidance to the IT Supervisor in delivering agreed service levels from the Service Desk function, and participate as appropriate in problem definition and resolution for escalated issues
? Document and maintain visibility of vendors meeting their SLA agreements
? Provide monthly reports as required e.g.: breakages, warranty claims, etc.
? Ensure that Service Desk escalation mechanisms are in place and working

IT Strategy and Budget Development
? Work in coordination with the Senior IT Manager to develop technology strategy that is linked to group and school objectives and priorities
? Develop the annual IT budget proposal in support of the ADP and Group development plans
? Advise and consult to the Demand Council in creation of the Education IT budget
? Manage the IT Services Department budget

Infrastructure Support and Development
- Work in coordination with the Senior IT Manager to maintain and support the network and communications infrastructure in the School as well as network interconnections among the Wellington College China school’s
- Jointly maintain and manage the cloud hosted systems in the Microsoft Azure with the rest of Wellington College China schools’ IT managers
- Ensure the uptime and availability of all systems and infrastructure
- Liaise with School’s vendors on the support and development of the infrastructure and ensuring the SLA

Work Place Health and Safety
? Ensure that safe operating procedures are followed
? Current and continuing commitment to Equal Opportunity and Occupational Safety and Health/ Workplace Health & Safety in all aspects of employment and service delivery

JOB QUALIFICATIONS
BASIC QUALIFICATION
Education Bachelor’s degree
Major Computer Science, IT, Engineering
Language Fluent written and spoken English and Mandarin
EXPERIENCE
Working Experience Minimum of 2 years’ experience as an IT Manager.
Management Experience Manage a team of IT staff/engineers
EXPERTISE
Demonstrable experience and knowledge in a range of areas including general network theory, Microsoft Desktop and Server environments, Apple OS and remote desktop, software deployment, system directories (AD, LDAP), Group Policy, Apple Configurator, MDM solution, Cloud Infrastructure, Application Services (ERP, CRM, OA)
Experienced and with ticketing systems and reporting from them 举报 分享

Wellington College Bilingual Hangzhou provides pupils access to an education rooted in the traditional values and the progressive approach to learning synonymous with Wellington College. The vision is to inspire pupils to become intellectual, independent, individual and inclusive; our Wellington identity. This will be based on a model that establishes a strong understanding of the rich and deep heritage and culture of China and being Chinese, while also establishes the values, aptitudes and knowledge needed to be an effective global citizen. We aim to prepare pupils for success during and after life at the College.