杭州招聘

职位描述：
The Operations Supervisor is responsible for:
1: Supporting and motivating the team to achieve a ‘best in class’ service
2: Supervise activity and oversee the daily execution of facility (conference room bookings, furniture set up, food and beverage order, pantry equipment maintenance, etc.).
3: Planning, organizing, directing and evaluating the activities of the Reception & Reservations. Food and Pantry Services teams.
4: Overseeing the daily operations of the above functions through direct interface and communication with the team.
5: working with the Regional Operations Manager and On-site Compass Group Operations Manager closely to ensure expectations are fully understood, and then communicating such expectations to the staff and incorporating them into all aspects of the Reception & Reservations and Food & Pantry Services operation.
6: Maintaining close communications with the Regional Operations Manager to ensure that the Reception & Reservations and Food & Pantry Services staff is meeting and exceeding expectations on an on-going basis.
7: Works hand in hand with the Client Services Assistant managing the EMS Event Management System (EMS) within the Conference Booking and Reservations functions.
8: Execution of necessary administrative duties such monthly and ad-hoc client reports, Compass Group timesheet, billing reports etc. Ensuring accurate and timely submission to the Regional Hospitality Manager and on-site Compass Group Operations Manager.

Requirements:

Health & Safety
？Receive, read and understand the contents of the Employee Guide to Working with Compass
？Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what you fail to do.
？Co-operate with the Facilities Manager on HSE matters.
？Correctly using work equipment, personal protective equipment in accordance with training and instructions provided.
？Not interfere with or miss-use anything provided for HSE purposes.
Good knowledge and experience of working within the Corporate hospitality environmen 举报 分享

Compass China

As a fortune 500 company, Compass Group founded in 1941, is a market leader in providing food and a range of support services to customers in the workplace. We operate in business & industry, schools and colleges, in hospitals, at leisure and in remote environments. Headquartered in the UK and listed on the London stock exchange, we bring together the combined strength of a group, which operates in 50 countries, with more than 500,000 employees, to deliver the same superior standards of service globally, daily and personally.

Our vision is to be a world-class provider of contract foods and support services, renowned for our great people, great service and great results.

Compass Group has been operating in China since 1995, and has developed business in over 40 cities across the nation. With office bases in Shanghai, Beijing and Guangzhou, we now employ about 3000 people.

作为一家财富500强公司，康帕斯集团成立于1941年，总部位于英国，在伦敦证券交易所上市。我们是全球领先的餐饮及综合支持服务的全球领导者。我们的服务广泛分布于工商业、教育业、医疗保健、运功与休闲场所、海上和野外工程项目。康帕斯集团拥有强大的综合实力，全球逾50万名员工，我们每天为全球超过50个国家的客户提供同样的优质服务。

我们的目标是：成为世界级的合同餐饮及综合支持服务供应商，以一流的员工、一流的服务和一流的成就闻名于世。

康帕斯集团1995年进入中国市场以来，至今已经在全国40多个城市开展了我们的业务，我们除了在上海设立总部，还相继在北京和广州设立了办公室，我们的雇员约3000人。