杭州招聘

职位描述：
Description

Some Careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Operations, Services and Technology

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

Global Service Delivery

Within HSBC Operations, Services and Technology, Global Service Delivery is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly.

Role Purpose

We are currently seeking an ambitious individual to join this team working together with colleagues to define, manage and achieve divisional business targets. In this role, you will:
-Liasing with Global/Regional/Country Heads of the GB/GF(s), the Global/Regional/Country BRCM(s) and BIROs to provide updates on information risk and follow up on risk mitigation
-Support assisting the GB / GF / HTS (Non-IT) in defining their information risk appetite
-Maintaining on-going visibility of GB / GF / HTS (Non-IT) key initiatives and helping to prioritise ISR oversight according to risk
-Support with increasing the understanding of information risks within the GB / GF / HTS (Non-IT) by explaining these in plain/business terms and helping them to ensure that these are kept within their risk appetite by recommending mitigating actions
-Support with maintaining oversight of Information Risks in the GB / GF / HTS (Non-IT) by reviewing RCAs, MSIIs, Internal Audit findings, BRCM reviews and any other ISR related KRIs to establish risk themes and provide advice on remediation
-Provide risk opinion and guidance to the GB / GF / HTS (Non-IT) on dispensation requests.
-Support with managing and maintaining close oversight on all ISR related incidents with a view to provide assurance that risks and impacts have been handled effectively
-Supporting the GB / GF / HTS (Non-IT) in the RCA process and the use of the ISR Risk and Control Library to ensure relevant information security risks and controls are included in the RCA.
-Liaising with all Function Heads within ISR
-The role will involve extensive liaisons with senior management in the relevant GB / GF / HTS (Non-IT) and across SR and ISR functions.
-Building and deepening relationships with key stakeholders at all levels, including Global/Regional/Country Heads of GB/GF
-Guiding GB / GF / HTS (Non-IT) senior management on understanding and defining a risk appetite
-Representing ISR on key Risk Management Committees
-Work closely with GB / GF / HTS (Non-IT) management to aid them to manage information security risks within the GB / GF / HTS (Non-IT)
-Collaborating effectively with SMEs from across the ISR function to understand and monitor the Information Security Risk position within the GB / GF / HTS (Non-IT)
-Effectiveness: To work with all areas of ISR locally and globally to develop an engagement framework that allows ISR as a global function itself to:
-Reduce duplication of effort and ensure best use of scarce ISR resource
-To have single / globally aligned frameworks
-To have single / globally aligned risk model
-To drive efficiency and practical implementation of global process
-To standardise and globalise were feasible and manageable without losing coverage for regional or local processes
-Control: Establish processes to ensure compliance with all internal and external regulations

Qualifications
 
-Have expert Information Security Risk and Operational Risk knowledge to face off appropriately to the different risk managers in the Group and also external parties. Understanding of the Fraud and Risk characteristics of key products and channels
-Have gravitas that will be obvious to all parts of HSBC, which will enable face off to senior SR managers and GB / GF stakeholders in order to win their confidence and help influence their decisions
-Knowledge of all major areas of a Global Bank that can span retail, commercial or investment banking products and processes
-Have strong communication skills to be able to build relationships with key internal & external stakeholders and be able to implement strategy and vision
-A change agent who is not afraid to change the status quo in order to drive Group strategy
-Experience in dealing with complex matters by adopting a pragmatic approach, identifying core requirements from both a security and a business perspective and translating them into simplified activities that address the problem
-Transformation and change programmes experience
-Experience in Information Security Risk management processes
-Professional related security qualifications preferable such as CISM and CRISC
-Business fluency in English

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China*** 举报 分享

汇丰环球营运中心 - 中国

汇丰集团
汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲和拉丁美洲，以及中东和北非65个国家及地区，为全球客户服务。于2019年6月30日，汇丰的资产达27,510亿美元，是全球规模***的银行和金融服务机构之一。
香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下四大环球业务，包括零售银行及财富管理、工商金融、环球银行及资本市场，以及环球私人银行，为全球客户服务。

汇丰环球营运中心中国
汇丰环球营运中心中国成立于1996年，是汇丰集团在全球设立的***环球营运中心，总体规模名列汇丰21个环球营运中心的全球第二位。
汇丰环球营运中心中国在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。
汇丰环球客户服务(广东)有限公司为汇丰集团在中国香港、英国、美国、加拿大、日本、中国大陆、新加坡和中国澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。
我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。我们正在改革提供服务的方式，以反映客户期望的理财途径，即电子化程度更高、能即时实现以及移动设备优先。我们拥有一支年轻、多元化且充满抱负的员工队伍，因此我们努力提供良好的工作环境，务求让人人都产生归属感并能发挥自身潜力。
由于业务发展迅速，自22年前公司创立以来，员工人数也从最初60名员工的团队发展成今天超过11,000名金融服务人员的专业团队，为汇丰集团世界各地的分支机构提供如下服务：

1.数据分析
2.综合银行部
3.银行卡及无抵押贷款服务
4.催收
5.合规及合法服务
6.客户中心 –销售与服务
7.客户尽职调查
8.工商客户信用服务
9.信贷分析部
10.环球银行及资本市场营运服务
11.印务及电子出版
12.汇丰证券服务部
13.人力资源营运
14.保险服务
15.按揭服务
16.付款及汇丰财资网服
17.私人银行财富解决方案
18.零售信贷服务
19.担保和欺诈风险
20.供应服务
21.贸易及供应链服务
22.财富管理运营