杭州招聘

职位描述：
Main Duties & Responsibilities：

？ Forecasting / Daily Management
o Maintain manual / automated revenue management system to achieve maximum benefit from the information derived from these tools.
o Prepare and monitor demand forecasts as defined by Onyx policy.
o On a daily basis review and deploy inventory restrictions and pricing strategies designed to maximise revenue given the forecasted demand conditions.
o Monitor competitor pricing for all revenue generating departments and work with the appropriate department heads to ensure optimum pricing strategy for revenue maximisation.
？ Reports / Revenue Meeting
o Prepare and distribute daily, weekly, monthly, and other periodic reports as defined by the Onyx policies.
o Conduct and lead weekly Revenue Strategy Meetings and Group pick up meetings.
？ Strategy & Analysis
o Monitor results versus budget on a regular basis and report at appropriate intervals.
o Apply appropriate restriction settings in all systems to optimize RevPAR during high demand periods
o Prepare and report historical results to the appropriate parties, accompanied with an analysis of results and recommendations for future policies and procedures.
o Track sales programs / promotions / advertising and provide feedback as necessary to relevant departments.
o Analyse current revenue generation trends, and identify critical areas for Revenue Enhancement.
o Work with all revenue centres to create and implement seasonal promotions, packages, and other programs to increase demand and revenue during off peak and identified need periods.
o Conduct competitor and market research to assist with implementing strategies for achieving optimal market mix and attracting new markets as needed.
？ E-Distribution
o Manage and monitor online channels to ensure competitive rates and availability on brand website, CRS and OTAs to maximise property RevPAR index.
o Conduct regular audits of hotel information, pictures and promotions on all Internet channels to ensure that hotel content is up to date. Besides Brand website, CRS and OTAs, these also include eMarketing efforts by OHG, TripAdvisor Business Listing and Social Media.
o Create and communicate seasonal and event related offers which are tactical and attractive to the target market. Utilise all available channels promote these and evaluate their performance in order to fine tune their effectiveness to generate revenue.
o Manage OTA partnerships for long-term mutually beneficial relationship through regular contact with destination Market Manager by sending out regular email newsletters, special promotions, property updates and event updates.
o Leverage head office E-Marketing team by providing insights into property specific travel trends and statistics from third party websites in order to improve marketing strategies and to discover new opportunities.
o Manage hotel presence on approved social media platforms (ex. Facebook, Twitter, Google+) through regular posts and interactions with fans in order to increase social media engagement.
o Provide regular contributions to departmental knowledge bank and corporate Wiki.
？ Communication / Training / Co-ordination
o Implement revenue management and system standards, procedures, and policies as defined by Onyx.
o Work with Front Desk Manager and Director of Sales to ensure that all staff handling reservation requests are trained in revenue management best practice and follow Onyx policy with regards to guest service and reservation management.
o Direct the Reservations Manger to ensure that all rates are correctly maintained and utilised in the PMS system, and that the PMS system is correctly used by the Reservations / Front Office team for checking rate/room availability and managing reservations.
o Work with all relevant parties to ensure rate integrity and rate parity in the market place.
o Liaise with the General Manager, Director of Sales, Director of Rooms, Financial Controller, and Corporate office to assist with the development of the Annual Budget.
o Work with the General Manager, appropriate heads of department and Corporate Office (including but not limited to Sales, Marketing and Operations) to ensure that the following pricing strategies developed and deployed are in line with the hotels revenue objectives.
1. All Sales, Marketing, Food & Beverage and Ecommerce promotions and pricing strategies
2. Group pricing and contract practices
3. Annual Corporate Rate / Contract Negotiations
4. Contract Negotiations with Third party websites and other distribution partners.
5. Contract negotiations with Wholesalers
？ Computer Skills
o Proficient in MS Office applications (Word, Excel, Outlook and PowerPoint)
o Extensive knowledge of Opera PMS, and familiarity with the management of GDS and third party extranets.
o Previous experience with automated Revenue Management systems
？ Educational Qualification / Experience
o Bachelor’s degree in Business and/or a hotel industry related post high school qualification (e.g. Diploma in Hotel Management)
？ Languages
o Proficient in written and spoken English 举报 分享

ONYX Hospitality Group was founded in 1964 and is part of ITALTHAI GROUP, one of Thailand’s leading companies with a wide range of commercial interests including construction, engineering and retail.

ONYX Hospitality Group been at the forefront of the Thai hospitality industry and has built up a reputation for high standards of customer service.
After over four decades of achievement and growth in Thailand, ONYX is poised to become a leading player in the international hospitality market, with plans to expand its network to countries in the Asia Pacific region, including India, Bangladesh, Sri Lanka, The Maldives, China, Hong Kong, Malaysia, Indonesia, Japan, and Middle East

ONYX酒店集团始建于1964年，是泰国龙头企业ITALTHAI集团的一份子。

ITALTHAI集团经营范围广泛，包括建筑、工程与零售。ONYX酒店集团一直是泰国酒店业的先驱，并以其高标准的客户服务闻名遐迩。

在泰国发展四十余载后，ONYX俨然成为国际酒店市场领导者，并定立了宏伟的蓝图，扩大其经营网，朝着其他亚太区域市场，包括印度、孟加拉国、斯里兰卡、马尔代夫、中国、香港、马来西亚、印度尼西亚、日本以及中东挺进。

Onyx has brands including: services apertment-Shama, hotel and resort—Amari, hotel—Ozo etc
Onyx旗下拥有品牌包括服务式公寓-莎玛； 酒店及度假村-阿迈瑞；酒店-傲舍 等


如果您有志于在shama发展您的的职业生涯，请访问我们的公司官方网站：www.shama.com或登录www.onyx-hospitality.com了解更多集团信息