杭州招聘

职位描述：
ASSIGNMENT
Customers
? I ensure our store is always a safe and secure environment for visitors and co-workers and that our property is safeguarded.
? I am proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
? I always look at our store through the eyes of the customers and walk the shop floor at different times throughout the opening hours, often together with the commercial team. I use this opportunity to interact with customers and co-workers and understand what is working and what is not.
? I spend time in the operational areas within my direct responsibilities to ensure that I understand the priorities and improvement potentials. I take into account the perspective of the coworkers in these areas, so I can lead, motivate and support them in order to improve the shopping experience of our customers.
Commercial
I work with the store team by supporting and challenging them so we grow our business with sustained long term profitability. I do this by:
? Proactively working with local market data to understand peoples’ life at home in order to support sales growth.
? Understanding the IKEA range and commercial priorities in order to support and contribute to the commercial agenda.
? Having the full overview of the profit and loss for the store and understand how different actions impact the different lines in the P&L.
? Working together with the commercial team and the shopkeepers and IKEA Food to broaden our commercial and financial knowledge, in order to maximise the commercial opportunities in our local market. I encourage taking fast action on opportunities as well as acting on customer feedback, competition, supply and performance analysis.
? Seeking and identifying business opportunities which will grow sales and improve gross profit by using all available information and benchmarking with other stores.
? Working with my colleagues to secure the effective implementation of tools, working methods and best practice, in order to secure a strong retail foundation and raise our existing base. We follow up on these to ensure we maximise the benefits.
? Driving sales growth by being aware of the top sellers, supporting the range renewal process and making the most effective use of price adjustments.
? Securing knowledge and understanding of all the components driving gross margin throughout the store, so that we work together to maximise the gross profit.
? Using my store performance analysis, together with my knowledge of IKEA and of different working processes across the whole store, to identify proven solutions and ideas to make us quicker, leaner and simpler.
? Working in partnership with the management team to lead the staff planning process within the store. Our aim is to ensure that we have the right number of competent co-workers, at the right times, in the right places to meet visitor and customer needs and secure goods availability.
? Ensuring I understand the impact changes the store environment has on customers’ shopping behaviours and co-workers working methods. As a management team we work with this knowledge to decide how to invest in property, maintenance and cleaning routines in order to positively impact sales and productivity in a cost effective way.
People
? I am seen by co-workers in all functions as an approachable, trustworthy andknowledgeable speaking partner who leads by example. I actively lead and develop co-operation across all areas of the store, through working closely together, sharing knowledge and showing understanding of each other’s responsibilities in order to achieve our objectives.
? I create an environment where the IKEA culture is strong and diversity is valued.
? I coach and challenge shopkeepers and co-workers in the store on relevant Business Navigation competences, to improve their contribution to business performance.
? I provide an inspiring and motivating direction for my co-workers and engage them fully in the IKEA objectives.
? I recruit my team through IKEA values by identifying what skills are needed to get the job done as well as what motivations and capabilities will complement my existing team.
? I am committed to the development of my team. Together we define their personal development plans which reflect their individual business and personal development needs. I support them in achieving these plans.
? I delegate responsibility to my team to help them grow and develop, according to their individual ability and experience.
? I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
? I secure the training of my team in order to have competent and commercially focused co-workers who can support the customer shopping experience within their specialist areas.
? I actively lead and ensure that I have in place a living succession plan.
? I set clear goals and expectations and make time to follow them up with my team.
? I reward good performance and take action to improve poor performance.
? I take responsibility for my own development and look to my manager and my matrix for support in improving my competences.
? I connect with Country Business navigation and other store BNOM’s to share ideas for improving growth and long term profitability and actively support national and global projects.
? I actively promote the IKEA social and environmental commitment and work with my team and the store colleagues to understand how, together, we can contribute to sustainability.
Competence Requirements
1、Previous management experience in a financial/commercial role with proven analytical and numerical skills
2、Understand the profit and loss and how to affect its result through actions
3、Experience of setting and implementing action plans, setting budgets, provide clear directionand following up goals
4、Ability to quickly develop knowledge of the local market and business conditions and take commercial decisions based on this information
5、Self-reliant and motivated with proven ability to work as part of a larger team
6、Experience of leading in a changing environment
7、Open minded and actively seeks out new ways of working
8、Ability to prioritise and organise my work and the work of others in order to make the most efficient use of time available
9、Experience of adapting to different styles of working to get the best out of all the team ( Situational Leadership)
10、Ability to engage a receiver by creating a passion for your plans and Ability to generate healthy competition
11、Ability to confront and manage poor performance and Ability to read and understand written English and speak basic English and Ability to communicate confidently and clearly in English
12、High level of proficiency in Microsoft Office applications 9 especially excel) 举报 分享

宜家是在全世界拥有超过十六万名员工的一家全球领先家居零售企业。由瑞典人英格瓦.坎普拉德（ingvar kamprad）于1943年在瑞典创立。
1998年宜家进驻中国市场，在上海开办第一家商场，随后陆续在北京，成都、广州，深圳，大连，南京，沈阳，天津，宁波，无锡，重庆，武汉、杭州、西安等大中城市开办商场。目前在全国已有21家宜家商场。

我们的愿景：
为大众创造更美好的日常生活！

我们的经营理念：
提供种类繁多、美观实用、老百姓买得起的家居用品。

宜家经营理念最初始于为大众提供经济实惠的家居装饰产品，而非仅为少数人服务。它将功能、质量、设计、价值结合在一起，并始终牢记可持续发展理念。从设计、采购、包装、配送到业务模式，宜家经营理念存在于公司日常运营的每个环节。我们的目标是帮助更多人创造更好的家居生活。

我们的人才理念：
为那些脚踏实地、诚实正直的人们提供发展机会，不仅是职业的发展，还有个人能力的发展。由此我们将矢志不渝地共同创造更美好的日常生活，为我们的顾客，也为我们自己。

宜家的人才理念非常鲜明地阐述了宜家的用人标准 -- “脚踏实地，诚实正直”。那些应聘者，宜家从不会对他们的性别、年龄、学历、民族、宗教信仰、生活背景等因素作具体的要求或限制，只要被证明是最适合的人选，就会被录用，并与宜家共同成长。
宜家会提供多种多样的培训机会和发展空间，并希望员工主动地承担自身的职业培训和个人发展的责任。这意味着，员工要主动地学习、尝试新的知识和工作方法，并且愿意将知识和经验分享给他人。

我们的薪酬福利
宜家创造和维持一个有竞争力的薪酬体系，以吸引和留住我们最宝贵的人力资源并给与他们合理的回报，构建完备的福利体系以适应各类员工不断增长的需求，与此同时，公司致力于为全体员工创造、提供与推动高水平的培训与提升课程。更为重要的是，透明的管理制度，平等的人际关系保证我们所有员工都能在宜家家居卖场愉快的工作。


赶快加入我们，为大众创造更美好的日常生活吧！

方式一：登陆宜家官方网站www.ikea.cn/加入我们，并在线递交简历
方式二：前程无忧在线递交简历
方式三：投递简历至 hz.hr@ikea.com， 请注明“申请职位 姓名”