杭州招聘

职位描述：
JD：
1. IT Infrastructure support
Operate as first contact for the local Bridon-Bekaert community.
Take care about all end user IT questions
Analyze incidents and activate external support channels
Assist in solving IT incidents and hardware repair
Perform user & computer device management together with the infrastructure provider
Active participant in the regional IT meetings
Communicate & report operations issues to the Regional IT manager
Responsible for reporting IT security issues and taking care about the compliancy with IT policies in his/her location
Report the overall IT infrastructure performance to the plant manager
Explain the defined IT infrastructure guidelines, IT policies and defined standards towards the local IT users
Discover, define and prepare improvement actions
Manage the IT infrastructure documentation of the local plant
Manage AVirus & (security) patch installations

2. IT project deployment
Communicate infrastructure requirements to Regional IT
Translate small local business requests into secure local infrastructure solutions
Be responsible for the local implementation of the agreed IT concepts to assure a strict compliancy with the Bridon-Bekaert group IT standards.
Assist in deploying group IT projects for his/her location
Perform pilot implementations & provide feedback to the project leaders
Manage local project escalations.
Assist with formal acceptation for local implementations from the outsourcing providers
 
3. End user support
 Responsible for timely distributing, explaining and if needed adapting IT communication flows within the local entity
Train and assist the local end-users to use new IT tools & applications
Manage change management for the local user requests
Order client infrastructure (PC, Printers,..)
Order client software according to the Bridon-Bekaert standards
Support end user connectivity LAN, Wireless access, Remote Access Services (RAS)

4) Other IT related tasks
Support the users in improving their daily ongoing tasks using small IT enhancements outside of the global application strategy.
Support the location in bridging the gap between the global systems and procedures and local specifics using small IT solutions to improve.
Support / monitor the interfaces in place between the local and the global systems (at the local side).
Analyze incidents and activate external support channels
Responsible for reporting security issues and taking care about the compliancy with IT policies in his/her location
Discover, define and prepare improvement actions

Expected level of job experience

Should have worked 3 years in IT operations or have acquired IT technical knowledge through specific high school education. Has the capability to work across the business unit with a larger span of responsibility.


General skills & competences

- Ability to work autonomous within the agreed support and project boundaries
- Be the first contact person for the local Bridon-Bekaert community
- Able to work systematic within a high workload environment by setting the correct priorities
- Able to work and discuss with multiple outsourcing partners.
- Able to gain trust and respect within and towards external providers
- Pro-active and good learning skills to easily adapt to fast moving IT technologies
- Good communication and English language skills
- High degree of flexibility with regard to changes
- Work in a very customer focused way 举报 分享

布顿（杭州）钢丝绳有限公司成立于2008年5月，注册资本1115万美元，总投资1558万美元，共有员工150人，占地100亩，建筑面积20000平方米，位于杭州高新产业开发区下城科技经济园内，是集研发、生产、销售专业钢丝绳为一体的外资企业（全资）。我公司是布顿集团在中国最重要的投资，杭州布顿将成为布顿集团亚太地区多用种用途钢丝绳的主要生产基地。主要行业包括：港口、煤矿、石油、渔业、建筑等。公司建立了一整套从原材料进厂检验、生产工序检验、产品检验的质量保证和工艺监督体系。通过了ISO9001-2008质量体系认证，LR、API、CCS、MA工厂认可。

2016年，布顿集团与比利时贝卡尔特集团的钢丝绳和帘线业务合并，成立了布顿-贝卡尔特钢丝绳集团。全球拥有2500 多名员工，19 座生产工厂，20 多个销售/服务中心，年营业收入达 6 亿美元，集合了两家公司共363 年的丰富经验，提供最优性能的钢丝与合成材料解决方案、配套产品及专业服务。我们致力于成为全球领先的高性能钢丝绳和先进帘线创新企业和供应商。2018年，贝卡尔特集团全资收购布顿集团。

公司十分重视人才的培养，坚信优秀的员工是公司最宝贵的财富和力量。我们重视对员工的培训，量身定做员工的长期发展规划，通过培训员工与企业一同成长；通过培训员工不断增强自身的竞争力和价值。个别优秀员工有到国外学习和培训的机会。

公司实行5天工作制，周末双休，法定节假日，提供五险一金，另给员工及家属购买补充商业医疗保险，提供住房津贴，夜班津贴，高温补贴，节假日福利，生育福利，带薪年假8天，工作餐，发十三薪，年终奖，年度员工旅游，定期体检,并有丰富的工会旅游和各种团队活动，国际化的工作环境，有外籍技术人员和生产人员进行培训和实际操作的平台，欢迎优秀人才的加入！

公司网站：
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公司地址：杭州市下城区永华街57号，可乘坐22路;262路;371路，华中路杭玻街口，步行两分钟到公司。 乘812，316，335等到华丰村下车，步行5分钟。公司靠近半山
人事部联系电话：0571-88124686-816/812