高级客服专员
杭州索非软件开发有限公司
- 公司规模：50-150人
- 公司性质：外资(非欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2014-07-17
- 工作地点：杭州
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：本科
- 语言要求：英语精通
其它 - 职位类别：客服专员/助理(非技术) 客户关系经理/主管
职位描述
岗位职责：
1、主要负责跟国外母公司的交流和协作，拓展并维护与客户多个产品/项目团队的良好关系
2、向客户提供专业的服务和解决方案，协同澳洲部门管理公司客户。
1、主要负责跟国外母公司的交流和协作，拓展并维护与客户多个产品/项目团队的良好关系
2、向客户提供专业的服务和解决方案，协同澳洲部门管理公司客户。
岗位要求：
1、英语六级以上，口语流利， 能直接用英文交流；有较强的沟通、协调、组织和表达能力；
2、责任心强，工作认真，细致，能承受一定压力；
1、英语六级以上，口语流利， 能直接用英文交流；有较强的沟通、协调、组织和表达能力；
2、责任心强，工作认真，细致，能承受一定压力；
3、熟练掌握word、excel等办公软件；
4、具有挑战和创新精神
5、接受新事物的能力强， FAST-LEARNER；对数字敏感
6、能与澳洲客户进行融洽的交流，有在澳洲工作或者留学经验者优先考虑
公司介绍
Established in 2005, the Smartbill group manages the communications spend of businesses and governments. Smartbill's software tools give real-time visibility of cost and usage. Smartbill's validation engine audits and validates all usage events. Smartbill's analytics services report objectively on best possible plans to suit the usage. Smartbill's management services outsource enterprises' comms spend to improve efficiency, savings and value.
Smartbill improves the efficiency of an organisation's communications spend. Organisations use Smartbill's console software to monitor their comms usage in near real-time. Organisations use Smartbill's line-by-line automated bill validation and analysis to ensure the optimal choice of plans and carriers. Organisations use Smartbill's outsourced management services to control all aspects of their comms spend, simply and accurately.
Our customers include corporations and governments in the East Asia and Pacific region.
Smartbill is headquartered in Sydney, with offices in Hangzhou.
Smartbill improves the efficiency of an organisation's communications spend. Organisations use Smartbill's console software to monitor their comms usage in near real-time. Organisations use Smartbill's line-by-line automated bill validation and analysis to ensure the optimal choice of plans and carriers. Organisations use Smartbill's outsourced management services to control all aspects of their comms spend, simply and accurately.
Our customers include corporations and governments in the East Asia and Pacific region.
Smartbill is headquartered in Sydney, with offices in Hangzhou.
联系方式
- 公司地址：地址：span杭州市滨江区江南大道4760号亚科中心B楼2002